Contents Manager - Phoenixville, United States - Paul Davis Company Owned Store

Description

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

Join the Paul Davis Team

$60,000-$75,000 per year + bonus opportunities (based on experience)

Contents Manager

The Contents Manager position is a career in field services in the property damage restoration industry, primarily responsible for responding to emergency and property damaging situations.

Our team addresses the property and the customer with skill, knowledge, and professionalism.

Our goal is to preserve as much of the property as possible while working safely and efficiently on the job site.

Medical, Dental, Vision & 401(k) benefits

Paid Holiday, Vacation & Sick Days

Overtime pay available

Vehicle Provided for Company Use

Cell Phone Allowance

Paternity, Maternity and Adoption Leave

Advancement Opportunities

Paid Training for IICRC WRT, IIRC FRST & Lead RRP Licensing


RESPONSIBILITES:
Oversee contents production from inventory, pack-outs, cleaning and deodarization, storage and pack-backs

Scheduling and resource assignment

Manage, train and motivate your team of cleaning and moving technicians

Manage and maintain processing facilities

Prepare initial scope and estimate, oversee inventory documentation and detailed/accurate job notes

Submit Xactimate proposals and documentation

Manage employee hours during projects

Submit all documents to the bookkeeping/billing department

Participate in production meetings

Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold

Survey damage within the property

Complete assigned tasks and notes in our primary operating system (RMS)

IICRC certification available as IICRC classes are offered


Qualifications:
Two years contents/textile management experience in the restoration/contents field

Ability to prioritize and multi-task

Strong organizational skills

Deadline and detail-oriented

Strong leadership skills

Reliable transportation

Competency – Knowledge, Skills and Abilities:

Knowledge of technology (iPhone, iPad, computer)

Customer Service Skills

Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested

Ability to create documents

Ability to answer and communicate with customers over the phone and face to face

Ability to work independently and / or with a team

Ability to participate in an on-call schedule

Ability to work within hazardous environments safely

Ability to operate a company vehicle safely

Maintain a level of confidentiality


Preferred Education and Experience:
High School Diploma or GED

Customer Service experience

1 plus year experience in a craft, trade, or manual labor position or equivalent schooling


Physical Requirement:
Constantly move about job sites; stairs, walkways, roofs, crawl spaces

Occasionally requires a ladder to complete jobs

Must be able to communicate and converse with customers over the phone and face to face

Ability to lift 50 lbs. regularly with ease

Ability to safely operate a company vehicle

Special note:
Our Phoenixville office will be relocating Summer 2024 from our current location to West Chester

Make an impact now:

Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day.

We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work WE ARE PAUL DAVIS


Reasonable Accommodation for Disability:

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer:
Paul Davis Restoration is an equal opportunity employer.

Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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