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Saint-Bauzille-de-Putois

    Customer Service - Sarasota, United States - PGT Innovations

    PGT Innovations
    PGT Innovations Sarasota, United States

    1 week ago

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    Description

    ** Customer Service**

    **Job Category****:** Customer Service **Requisition Number****:** RECEP002799 Showing 1 location **Job Details**

    **Description**

    Reception Job Description

    Answer incoming calls and set sales appointments using our script

    + Schedule appointment

    + Email and call to confirm appointment

    Transfer calls when available and send email to staff if unavailable for calls

    Track sales numbers for the office and update sales board daily

    Track incoming sales appointments for type of advertising attracted customers.

    Take calls for service department and forward, if unavailable create service and forward to service manager

    Great people that enter the showroom and match them with staff or show them the product and set an appointment if no sales staff is available

    Collect and distribute mail and packages ingoing and outgoing

    Mail out warranties

    Mail out post cards

    Have all guests sign in and out of the building

    Greet and prep all employment candidates

    Transfer calls to all staff in the building

    Help assist with suppling corporate meetings with food, drinks, handouts etc.

    Ensures safety compliance for visitors to the factory

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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