Branch Manager - Phoenix, United States - Certex USA, LLC

Description

CERTEX is seeking an experience, motivated individual to join our team as a Branch Manager at our Tucson, AZ location.

This successful, high performing branch is looking for a new leader due to the current Branch Manager retiring.

About us

CERTEX USA is a recognized leader in the lifting and material handling industry.

With 31 branches in North America, CERTEX USA is equipped to fulfill the complete spectrum of our customers stringent demands for lifting products, services and ancillary requirements.

Additional information may be found at


Job Summary:

The Branch Manager is responsible for ensuring the efficient functioning of the branch, driving sales, managing operations, and fostering a team-oriented environment.

This position plays a critical role in leading the branch toward achieving its financial and operational goals.


Essential Functions:
Provides strategic leadership to the branch, directing and coordinating all activities.
Manage all aspects of branch administration, including financial management, budgeting and reporting.
Develop and execute operational plans to achieve sales targets, profit margins and overall business objectives.
Understand and manage operation performance to Key Performance Indicators targets and actual results.
Manage the sales team, guiding and motivating them to reach and exceed sales targets while maintaining exceptional customer service.
Oversee inventory control, ensuring appropriate stock levels and efficient supply chain management.
Managing Updating our quality control process system ISO9001

Responsibility includes reviewing orders received to ensure customer needs are met, following through on commitments of delivery of product or information required, and proper communication of information to customers and employees who are fulfilling the order.

Meet with key customers on a regular basis to ensure that they are satisfied with our performance, to strengthen our relationship, and to develop strategies to insure their future business.

Take ownership of all customer concerns and complaints, addressing them promptly and ensuring that customer is satisfied with the final resolution.

Conduct monthly meetings with branch management team to ensure that everyone is working together to meet or exceed branch and company goals.

Ensure that the branch facility is safe, clean, well-maintained, and meets industry standards, safety standards and company policies. .
Ensure that every member of the branch team receives the proper safety training and equipment applicable to their position.
Develop and foster a culture of teamwork and trust.
Responsibilities include hiring and retention, performance reviews, training and development, coaching and corrective action.
Other duties as required.


Required Skills/Abilities:
Strong leadership and managerial skills, with the ability to motivate and guide a team.
Must have basic knowledge of sales techniques, market trends, inventory management and business strategies within the industry.
Proficient in financial management, budgeting, and reporting.

Must possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Highly analytical, results-oriented, ability to multi-task, negotiate, and work in a fast-pace environment.
Excellent written and oral communication skills. Good interpersonal skills.


Education and Experience:
A High School Diploma, Associates Degree or technical college training program preferred.
Minimum 2 years of experience managing business operations and supervising a team.
5+ years in rigging, mining, manufacturing or construction industry required
Experience managing budgets and P L

Experience implementing safety policies and procedures with in-depth knowledge of safety standards and regulatory compliance within the rigging and wire rope sector is preferred.

Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Must be able to access and navigate each department at the organizations facilities.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay rate and Provisions

Competitive Pay and Bonus Opportunities


Benefits include:
Medical, Dental, Vision, Life and Disability
401(k)
8 paid holidays/10 floating holidays
Vacation and Sick Leave


Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

CERTEX USA, LLC, is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by law.

Certex utilizes E-Verify.

CERTEX is seeking an experience, motivated individual to join our team as a Branch Manager at our Tucson, AZ location.

This successful, high performing branch is looking for a new leader due to the current Branch Manager retiring.% % %%retail%%