No more applications are being accepted for this job
- Provides ongoing modeling, support, referrals, and resourcestaking crisis calls and coordinating services.
- Provides family support within the scope of the cultures of the families served.
- Assesses full range of participants needs, providing follow-up while building rapport and a positive sense of community through case management and community outreach.
- Identifies/adapts to crisis events, taking appropriate actions.
- Determine needs of community participants and provides individualized resources.
- Documents services in accordance with established guidelines and consistent with QA standards.
- Facilitates classes offered on-site and in the community. Attends and speaks at community events to provide domestic violence education and awareness.
- Provides case management duties such as; meets regularly with participants to administer ongoing assessments, completion of goal work, and supports with providing a connection to identified resources, and other duties as assigned.
- Travels as required for home visits and community events and submits required mileage reimbursement paperwork on time.
- Recognizes and effectively responds to impacts of domestic violence and other trauma utilizing appropriate assessments and evidence-based practices.
- Provides ongoing resource and referral case management, specializing in transportation, pre-employment, housing, and education.
- Engages participants in the collaborative process of identifying, planning, accessing, and advocating for resources, supports, and services to address the impacts of trauma experienced.
- Forms relationships with staff and participants, maintaining professional boundaries, while strengthening the developmental problem-solving and coping capacities of residents.
- Utilizing a social-ecological framework and working collaboratively as a team, links participants with systems that provide supportive resources, services and opportunities.
- Provides support within the scope of the cultures of the individuals and families served, which may include coordination and collaboration with the Children & Youth Services Program, Lay Legal Program, Residential Programs, Pet Shelter, Human Trafficking Program, and Transitional Housing Program.
- Provides clear, concise, and consistent documentation in accordance with established guidelines and aligned with Quality Assurance policies and procedures
- Provides life skills training by facilitating classes and groups.
- Bachelors degree in a related field plus two (2) years of related experience; or Bachelors degree in an unrelated field plus four (4) years of related experience; or a High School Diploma plus six (6) years of experience in a related field.
- Prefer experience in family violence programs.
- Ability to obtain a Level I Fingerprint Clearance Card, CPR and First Aid certification.
- Valid Arizona Driver License, proof of automobile insurance and Motor Vehicle Record acceptable to Sojourner Centers insurance company.
- Bilingual Spanish-English required.
Community Outreach Case Manager - Phoenix, United States - Sojourner Center
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Overview:
Provides safety, support, and resources for individuals and families through case management within the framework of a variety programs and a focus on addressing trauma related to domestic violence. Engages with participants in one-on-one case management sessions, assisting community outreach participants in identifying and addressing individualized needs, offering resources and education.
Schedule: Monday - Friday / 9a - 5p
Compensation: $18 / Hour
Responsibilities: