Head of Customer Service - Lihue, United States - Marriott Vacations Worldwide
Description
Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.
$00/hr + commission + up to $300/week additional training pay* for the first 10 weeks only
Please contact Talent Acquisition Manager, Kristal McLaren at kristal..Marriott Vacation Club, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-wining sales and marketing team. Immediate eligibility for 401(k) with up to 6% discretionary company match
Growth and development opportunities
Make pre- and post-arrival telemarketing calls while offering elevated concierge services to all arriving Owners and guests.
Schedule sales presentations and manage customer expectations.
Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensure that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.
Enjoy talking on the phone and/or interacting with guests in person
Computer skills
Flexible schedule including weekends and holidays
Strong Customer Service/Relations Skills
Service First/Customer Service
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.