Naturalist - Nature Center | Full Time - Amelia Island, FL, United States - Omni Hotels & Resorts

Description

Location:
Amelia Island Resort

At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.

We embody a culture of respect, gratitude and empowerment day in and day out.

If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.

Job Description:
To promote Omni Amelia Island's unique natural environment to our resort guests, club members and the surrounding community.


Responsibilities:

Essential Functions:
Nature Center

To lead various nature tours and programs for property guests on and off property
Continually learning in the fields of biology and environmental science
Able to identify various species of native animals and plants, and be able to explain information to guests

To perform in the care and cleaning of exhibits, including but not limited to snakes, turtles, salt and freshwater aquariums, birds, and small mammals.

To assist with the development and implementation of new interpretive and educational programs and displays
Knowledge of ecology, flora, and fauna of coastal marine, maritime forest, and salt marsh environments
Knowledge of nature areas of interest on property and local area
Willingness to learn Amelia Island ecology specifics
Able to work with all age guests from children to elderly
Ability to drive company vehicles with or without guests (truck, truck w/trailer, golf cart)
Responsible for the cleanliness and upkeep of the nature center, surrounding areas, kayak storage area, and resort property.
Responsible for the care and upkeep of all equipment (binoculars, fishing poles, other
equipment, kayaks, etc.)
Attend departmental meetings as assigned by management
Accept other special duties as required by management
Able to learn to ride a Segway and be approved tour guide from 60 days from hire

Nature Center Retail

Retail sales opening and closing procedures
Cashier and cash drawer management
Proper handling of keys with access to Nature Center, Walker's Landing, etc.
Inventory, stocking, and display of merchandise, organization or retail merchandise

Cross Utilization

Flexibility in job duties
Assist in all other aspects of the recreation department as needed to include but not limited to: group functions, events, Amelia's Wheels, Pool/Beach, Camp Amelia, Heron's Cove mini-golf, Health and Fitness, and Tennis operations
Work holiday events and special programs as scheduled


Hotel Specific Functions:
Maintain standards of guest services and consistent positive guest experience as documented by J.D. Power and AAA Ratings
Have a thorough understanding of Omni Hotels culture, rules, and regulations
Answer phones using the proper "Moments of Service" scenario
Provide guests with cheerful, personable, efficient service
Responsible for a clean and professional appearance of uniforms
Fully understand and implement "Moments of Service" and "Power of Engagement"
Interact with every guest using Omni Standards
Knowledgeable about all hotel amenities and property specifics
Actively participate in the assurance of the safety of all guests
Treat everyone, supervisors, staff and guests with courtesy and respect always

Qualifications:

Tools & Equipment:
Kayaks, stand-up paddle boards, bikes, Segways, golf carts, trucks, binoculars, basic tools, and power tools.
Aquariums, tanks and all associated cleaning tools.
First aid equipment.

Computer, printer and all related software programs, Point of Sale (POS), telephone, pen/pencil, photo-copying machine, facsimile machine, receipt printers, etc.

Computer Software:

Microsoft Programs:
Excel, Word, Power-Point, Publisher, Outlook; Xola; Resort Suite


Working Environment:
Exposure to various weather conditions
Exposed to extreme hot and cold temperatures
Exposed to minimal amounts of various hazardous chemicals
Exposure to poisonous plants, animals and insects
Exposure to low dose of household chemicals

Areas:
Nature Center, Amelia's Wheels, Hotel Pool, Drummond Point Park, Walkers Landing, Bike Trails, and various off property nature excursions

Physical Job Requirements (for essential functions only)

Valid drivers license
Able to lift and lift up to pounds occasionally and 30-50 pounds repeatedly
Able to swim and tread water
Able to stand and walk for long periods of time
Able to complete Segway certification within 60 days of hire
Able to complete kayak rescue training within 60 days of hire
Able to stoop, push, or pull for long periods of time
Must be able to hear, have good or corrected vision, and a good sense of balance
Associate must be able to verbally communicate clearly and effectively to various sized groups of resort guests
Able to multi-task effectively
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster and its supplement are available using the following links:
EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to