- We are truly excited you have looked into this ad and are potentially interested in a role with our company Please read all of the below and make sure the responsibilities of the position, and schedule requirements work for your needs.
- Do you enjoy working with the general public, meeting new faces, and welcoming repeated clients warmly with a smile?
- Are you energetic, & goal oriented, with a sense of urgency? (We have very fast paced segments of the day that require the ability to switch tasks rapidly)
- Do you like engaging with your peers in a fun & light hearted way to make the day pass quickly - while getting the job done timely? (We have a great staff)
- Are you able to communicate accurately, clearly, & follow a set process?
- Are you able to diffuse escalated situations? Example: Unhappy client arrives hot headed - are you able to express empathy and assure them you will get them to the correct person to solve their concerns?
- Greeting Clients within two minutes of initial arrival (as they drive into the service lane)
- Reviewing client's appointment for accurate information such as correct phone number, and services requested for their visit. (This will be on a preprinted form, readily accessible for you to find - and is done right at the client's vehicle after arrival)
- Guiding & introducing them to their service advisor, while giving them a brief rundown of where they will wait, and amenities we provide.
- Windexing the exterior windshield of the vehicle.
- Very light vacuum of front two floorboards with high powered cordless handheld portable vac.
- Moving and re-parking vehicles in appropriate areas
- When paged on radio system, QUICKLY Retrieving vehicle from back/side lot, removing floor mats and window hangers, before handing off keys and wishing the client well.
- Shuttling client's home and/or to rental car facilities using company van as needed.
- Shuttle runs to deliver/retrieve vehicles from other companies we've sublet repairs to.
- Please be aware that this role exposes you do outdoor elements daily - Heat, Cold, Rain & Snow. Ability to be on your feet all day is a must
Client Greeter - Midlothian, United States - Hyundai Motor America
Description
Overall SummaryDealership Support Staff
Education
High School
Experience
Less than 1 year
Additional Information
Construction is COMPLETE at our Hyundai Dealer in Midlothian Virginia & we are rapidly growing Additional roles need to filled If the below questions resonate with you - please submit resume for immediate consideration - we are looking to hire quickly.
Schedule Requirements:
Every Saturday - 7:30 am - 4:30 pm. (Lunch Provided)
Sunday & ________- Off (you will be able to pick another weekday off (Tues/Wed/Thurs). Monday & Friday are required.
All other days - 9am - 6:30 pm
This position requires the following responsibilities:
(The valet team, usually 4-5 members, work as a whole together to complete these requirements throughout the day, typically in rotating stations)
Employment Position:
Full Time
Salary:
$35, $42,000.00 Yearly
Salary is not negotiable.
Zip Code: 23113