- Interact with our customers primarily through email to answer questions.
- Provide and process information in response to inquiries, requests, and orders for a wide range of highly configurable products.
- Engage with appropriate internal departments for the customer.
- Accurately prepare detailed orders based on customer supplied information
- Resolve product or service concerns/complaints by determining the cause of the problem; selecting and explaining the best solution to solve the problem, expediting the correction or adjustment; and following up to ensure resolution.
- Maintain accurate paperwork to facilitate a smooth transition to other departments.
- Utilize company provided resources to maintain accurate orders.
- Participate in education/training programs as required.
- Perform other duties as assigned.
- Ability to accurately and efficiently transpose information between customer orders and internal software systems
- Ability to respond effectively to new, complex and problematic situations and adapt your behavior to achieve the best outcome and respond
- Excellent oral and written communication skills
- Skilled with Microsoft Office products
- Ability to multi-task, prioritize, and manage time effectively
- Proven customer support experience
- Work as a team and maintain professionalism at all levels in the organization
- Minimum of 2 years of relevant experience desired
- High School diploma or GED is required
- Proficiency with computer applications and equipment
- Bilingual a plus
- Standard working conditions include an office environment and manufacturing environment
- Full time (40 hours) schedule between the hours of 8:00am to 5:00pm Monday through Friday.
- Position may require extended hours or overtime on occasion
- Position requires frequent sitting, wrist manipulation, walking, and standing.
- Requires lifting up to 20 pounds occasionally.
-
Customer Service Rep
2 days ago
AIG Stevens Point, United States Full timeAbout Us · AIG Travel Guard is an industry leader providing insurance and assistance services to both leisure and business travelers worldwide. We offer competitive salaries, great benefit packages, and generous paid time off. · Job Details · Full Time including rotating weekend ...
-
Customer Service Representative
1 week ago
AgCountry Farm Credit Services Stevens Point, United States**Closing Date: 3/9/2022 6pm CT** · **Primary Duties and Responsibilities:** · Provide efficient, accurate, and timely credit delivery and service. Process loan applications and renewals, issue receipts and disbursements, maintain accurate, up-to-date loan files, may close loan ...
-
Customer Service Associate
1 week ago
Wisconsin Auto Title Loans Stevens Point, United StatesJob Scope: · Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. · The role of Customer Service Representative is the firs ...
-
Customer Service Advisor
2 weeks ago
SERVICE MOTOR COMPANY, INC. Stevens Point, United States**Customer Service Advisor - Equipment Dealership - Stevens Point, WI (Sign on Bonus Eligible)** · + **Job Tracking ID**: · + **Job Location**: Stevens Point, WI · + **Job Level**: Entry Level (less than 2 years) · + **Level of Education**: High School/GED · + **Job Type**: ...
-
Customer Service Representative
6 days ago
Stevens Point Auto Center Stevens Point, United StatesOur vision is to help every employee be so effective that we are able to be helpful to others. The Rydell company sets every employee up for the greatest success possible. We are extremely passionate about what we do and it reflects in our everyday process with customer service b ...
-
Customer Service Rep
4 days ago
AIG Stevens Point, United StatesAbout Us · AIG Travel Guard is an industry leader providing insurance and assistance services to both leisure and business travelers worldwide. We offer competitive salaries, great benefit packages, and generous paid time off. · Job Details · + Full Time including rotating wee ...
-
Customer Service Supervisor
3 weeks ago
R.R. Donnelley Plover, United States Full timeCompany Description · RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business ...
-
Cashier/Customer Service Associate
6 days ago
The Store Stevens Point, United StatesJob Description · Job DescriptionCashier/Customer Service Associate · Part-time positions available with flexible scheduling. · What's this job? · Provide exceptional customer service · Stocking & cleaning shelves · Keeping a clean and safe work environment · Paid incentives for ...
-
Delta Dental of Wisconsin Stevens Point, United States** Customer Service Contact Center Representative** · **Job Category****:** Sales & Policyholder Services-IAS **Requisition Number****:** CUSTO001304 Showing 1 location **Job Details** · **Description** · **In this role, our Customer Service Representatives will:** · Develop ...
-
Customer Service Representative
3 weeks ago
Sentry Stevens Point, United StatesProvides quality customer service to insureds and customers. Resolves service problems in a contact center environment via multiple channels including phone, email and chat with a focus on quality and timely resolution. Under close supervision, follows standard processes and proc ...
-
Customer Service Rep
3 weeks ago
AIG Stevens Point, United StatesAbout Us · AIG Travel Guard is an industry leader providing insurance and assistance services to both leisure and business travelers worldwide. We offer competitive salaries, great benefit packages, and generous paid time off. · Job Details · + Full Time including rotating wee ...
-
Customer Service Representative
1 week ago
Wisconsin Auto Title Loans, Inc Stevens Point, United States**Job Scope**: · Produces consistent customer and financial growth through effective lending and sales practices, with an emphasis on customer retention. Achieves targeted financial results through the proper execution of company policies, procedures and lending programs. Assists ...
-
Customer Service Supervisor
3 weeks ago
R.R. Donnelley Plover, United StatesCompany Description · RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business ...
-
Customer Service Coordinator
1 week ago
Borregaard Rothschild, United StatesBorregaard USA, Inc. has an opening for a full-time Customer Service Coordinator, in it's Rothschild, WI administrative office. The Customer Service Coordinator must be accurate in all aspects of the position, with good communication and interpersonal skills. The primary responsi ...
-
Customer Service Representative
1 week ago
WESCO International Marshfield, United StatesAs a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates s Customer Service Representati ...
-
Customer Service Specialist
3 days ago
Foundation Finance Company, LLC Rothschild, United StatesOverview: · Customer Service Specialist Description & Duties: · The expectations of this role are to respond to customer service inquiries to troubleshoot problems, provide requested information, and handle complaints regarding the organization's products or services. · Duties ...
-
Customer Service Representative
3 days ago
Graphic Packaging International Wausau, United StatesCustomer Service Representative · Tracking Code Job Description At Graphic Packaging, in the Consumer Packaging Division, a Customer Advocates primary responsibility is to complete tactical and strategic processes associated with servicing a specific set of customer accounts. Th ...
-
Customer Service Coordinator
1 day ago
DS Smith Group Rothschild, United StatesCustomer Service Coordinator page is loaded **Customer Service Coordinator** · **Customer Service Coordinator** · locationsFeatherstone time typeFull time posted onPosted 4 Days Ago job requisition idR-2284 **Customer Service Coordinator Featherstone** · Our DS Smith site in F ...
-
Customer Service Rep
16 hours ago
Nekoosa Coated Products Nekoosa, United StatesJob Description · Job DescriptionEmployee Mission - Customer Service Representative · The Customer Service Representative is responsible for providing unsurpassed value and support to our customers. This role will be working within a team environment to successfully achieve high ...
-
Customer Service Representative
4 weeks ago
Gateway Fiber Galloway, United StatesJob Description · Job DescriptionJob Title: Customer Service Representative · Location: Greater Minneapolis - St. Paul, MN · Start Date: Immediate · About Gateway: · Gateway Fiber is seeking an outstanding individual to fill the role of Customer Service Representative. Gateway ...
Customer Service - Stevens Point, United States - Ki Mobility
Description
Starting Wage: $15.50 per hourStandard Schedule: Monday-Friday, 8am-5pm with overtime as needed.
Onsite Position
$0 Deductible/Low Premium Medical Benefit
Employee Recognition Programs
Projected start/next training session: end of May to early June
Job Summary:
Our customer service team works directly with our customers to create a custom built wheelchair to fit the needs and ambitions of the person using it. Data Entry Specialist's work to process customer orders through internal systems and communicate with customers via email and phone.
Essential Job Functions:
To perform the job successfully, the individual must accomplish the following:
Ki Mobility is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.