IT Professional II - Texas City, United States - Texas A&M AgriLife

Description

Job Title
IT Professional II - Techbuy

Agency
Texas A&M Agrilife Extension Service

Department
Extension Information Technology

Proposed Minimum Salary
Commensurate

Job Location
College Station, Texas

Job Type
Staff

Job Description

• Experienced End User Support Specialist looking to move toward back-end management
• Proactive problem solver able to address potential problems before they occur
• Methodical problem solver mindful of impact analysis
• Ability to interpret and write scripts in Powershell and Bash

If the above describes you, we want to hear from you

TechBuy, an AgriLife IT Service center, manages end point provisioning for all Agrilife stakeholders across the State of Texas. We leverage leading edge innovation, both commercially available and developed in-house, to build process efficiency allowing us to meet the demands of our customers.

We are adding an IT professional II to our team.

Role Summary:

This is a full-time, onsite position at our office located on the Texas A&M University Campus in College Station, TX. Compensation offered for the role will be based on the selected candidate's job-related skills, knowledge and experience and will include a comprehensive benefits package. The compensation grade for the position is 67.

Responsibilities:

Imaging System Administration
-Maintains and patches imaging server with critical updates and security patches.

-Creates, tests, and troubleshoots new image deployment packages.

-Updates automation scripts.

Custom Order Processing
-Liaise with client department and IT staff to determine technology hardware needs.

-Gather quotes from vendors.

-Produce proposals.

Hardware provisioning

-Tests the provisioning process on new hardware being added to our hardware catalog.

-Resolves failures of the provisioning process.

-Assists with resolution of hardware and software problems with vendor technical support.
-Assists with production control, disaster recovery, networking, computer operations, or other operating systems.

Other Duties
-Performs other duties as assigned

Required Education and Experience:

-Associate's degree in applicable field or equivalent combination of education and experience.

-One year of related experience.

Preferred Education and Experience:

-One year experience maintaining enterprise imaging systems (WDS, Smart Deploy, Azure / Intune).

-One year experience web design and maintenance (Wordpress/Woocommerce).

-One year experience IT solutions architect.

Required Knowledge, Skills and Abilities:

-Ability to multitask and work cooperatively with others.

Preferred Knowledge, Skills and Abilities:

-Ability to interpret and write scripts (Powershell, Bash, Python).

-Ability to work autonomously and within a team.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.