Customer Service Representative - Lansdale, United States - Wes Carver Electric

Description

Customer Service Representative

Are you focused on providing a great customer experience? Are you interested in working in an office environment that allows you to grow and learn new skills? If so, Wes Carver Electric is the company for you

Benefits:

• Competitive Wages: $ /hr, depending on experience
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) + Matching
• PTO and Holidays Off
• Paid training and education
• Friendly team environment

Who we are:

Wes Carver Electric is a fast-growing, local company of residential electricians working in Bucks and Montgomery counties. We work hard for our customers and enjoy fun team activities like deep-sea fishing, baseball games, BBQs, and company parties. Want to work for a company that treats you well and appreciates your work? Come join our team

We're looking for a detail-oriented person who gives an awesome, cheery experience to our customers, such as:

• Answering phones in a busy office with in an upbeat manner, as well as make outbound calls to existing clients, for follow up estimates, safety inspections, seasonal specials, or "happy calls" after our visits
• Manage communications with customers and any necessary follow up actions
• Have excellent verbal and written communication skills, using them with customer and technicians
• Prepare permits and schedule inspections when needed, keeping them current through the process
• Assist in administrative office duties, like scanning, filing, and organizing documents
• Be self-motivated with willing to take on additional projects and tasks as needed

Along with the Admin Assistant, there is a potential fun marketing component too

• Participate in some community events during the year with other team members to promote Wes Carver Electric
• Help with creating and editing engaging campaigns, including writing, videoing, and posting on social media, training and support provided

Qualifications:

• Must live in Bucks or Montgomery County (our service area) and can pass drug test and national background check
• Show ability to learn new software - we provide the training
• Experience with Microsoft Office a plus
• Be an exceptional team player