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- Acts as a brand representative reflective of the company values
- Initiates conversions, shares advice and product knowledge to interact with the customer in a personalize way
- Utilized technology to be well-informed on company priorities and promotions in-store and online: delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer ( i.e. MPOS, In-Store & Curbside pick Up)
- Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
- Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Provides amazing customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
- Builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders
- Provides insights related to the customer and employee experience and communicates feedback to Store Leadership
- Urban brand fan
- Experience in customer service
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Urban Outfitters Sales Associate - Boston, United States - URBN
Description
Overview
A Sales Associate contributes to driving sales through providing a genuine experience to each customer.
Responsibilities
Brand Experience