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    Shift Manager - West Palm Beach, United States - Tropical Smoothie Cafe

    Tropical Smoothie Cafe
    Tropical Smoothie Cafe West Palm Beach, United States

    4 weeks ago

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    Description

    Tropical Smoothie Cafe is hiring immediately for Shift Managers to join our team

    We are looking for full-time and part-time shift leaders for all shifts.

    If you enjoy a lively, fun environment and can deliver amazing service, Tropical Smoothie Cafe is the place for you The ideal candidate will have a fun and an outgoing personality who will welcome new and existing customers to the brand. Be a part of something great and join our team today

    The Shift Manager will assist in the development of the team, drive profitability and deliver unparalleled hospitality. The ideal candidate must lead with operational excellence and exceptional service, as well as uphold all brand standards.

    ESSENTIAL JOB FUNCTIONS:

    Delivers unparalleled hospitality to each customer and ensure customer satisfaction

    Interacts with crew members and customers using 'Tropitude' (Tropitude is our "mojo" and means having energy and creating a positive atmosphere).

    Open and close cafe

    Ensures each station is operating to Tropical Smoothie Cafe's standards

    Follows all safety and security policies

    Ensure orders are prepared in a timely manner

    Prepares and Serves orders

    Assist with preparation and delivery of catered food

    Uses sanitation practices to handle and prepare food

    Sets up and monitors food and smoothie workstations

    Wash, cut, prepare and serves food and smoothies

    Measure and mix ingredients required for specific food items and smoothies being prepared

    Verify that prepared food meets requirements for quality and quantity

    Clean food preparation areas, cooking surfaces, and utensils

    Clean, stock, and restock workstations and display cases

    Follows the steps to operate the register, including taking customer orders, accurately handling cash and being responsible for the cash drawer

    Handle (or report to manager) customers complaints and suggestions

    Have knowledge and proficiency in each position within the cafe

    Trains and coaches crew members during each shift to ensure brand standards are upheld

    Assist manager with creating staff work schedules

    Use software tools to accomplish goals, manage labor and control inventory

    Assist manager with ordering and maintaining correct amount of inventory

    Must successfully complete the Cafe Basics and Certified Trainer Programs

    Basic computer skills

    Effective verbal and written communication skills

    Perform other job functions as requested to do so

    Certified Food Worker Card required

    BENEFITS
    • Store discounts
    • Flexible shifts and hours
    • Fun working environment
    Previous experience as an assistant manager, store manager, restaurant manager, shift manager, supervisor, barista or in retail preferred, but not required Those with experience at Starbucks, Allied Universal, Alro, Taco Bell, Raising Cane's, Kilwins or other restaurant/retail positions encouraged to apply

    Requirements
    • Be enthusiastic
    • Be open to change and have a willingness to learn
    • Utilize your creative spirit to help on projects inside/outside of the caf
    • Build solid relationships with guests and crew
    • Live better by promoting the brand and its health benefits
    • A self-motivated individual who takes pride in their work
    • Previous supervisory experience
    Company Information
    Tropical Smoothie Cafe's menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order from the freshest ingredients. We find that superior, simple ingredients including real fruits and veggies just tastes better.
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