Guest Experience Specialist - Woodbridge, United States - VIO Med Spa

    VIO Med Spa
    VIO Med Spa Woodbridge, United States

    1 month ago

    Default job background
    Description
    Job Description


    Job Description Description:

    Responsibilities:

    • Greet and welcome guests in a friendly and professional manner
    • Checkin and checkout guests efficiently and accurately

    Position Title:
    Guest Experience Specialist


    Department:
    Spa Operations


    Reports to:
    Spa Manager


    Position Summary (Purpose): The Guest Experience Specialist is responsible for ensuring that the guest has an exceptional experience from the moment they call on the phone or walk through the door.

    They are responsible for ensuring all guests are scheduled accurately and receive their services in a timely and professional manner.

    The Guest Experience Specialist must embody V/O's core values and reflect them through their interactions and behaviors.

    Guest Experience Specialists must continually work to meet Guest expectations by responding to Guest questions and inquiries, managing the Guest intake process, ensuring a clean and organized work space, providing excellent communication and administrative services, supporting the sales process, and representing the V/O Med Spa brand at the highest level.


    Requirements:
    #J-18808-Ljbffr