Technology Manager - Buffalo, United States - M&T Bank

Description

Commercial and Credit BankingThe Commercial and Credit Banking team delivers and supports all the technology used in commercial banking, including Credit, Web, Payments, Capital Markets and Treasury.

We deliver innovative, secure, compelling technology solutions to enable the customer to conduct business quickly and efficiently while delivering business value to the company.

Overview:
Manages the activities of several Technology Managers and or Team Leaders. Responsible for the budget of cost center(s) spanning concurrent development streams. Provides long and short-term strategic direction for the functional team for multiple applications and/or cost centers. Serves as primary contact to the Technology leadership team and business partners. Oversees development and career planning for all team members.


Primary Responsibilities:

Manage and participate in consults with client management in the analysis of short and long-range business requirements and recommend innovations that anticipate future impact of changing business requirements.

Responsible for building a positive client relationship.
Monitor the technology direction of the industry and vendor applications. Research and initiate change to the status quo when necessary. Responsible for vendor and product analysis and recommendations.
Build rapport within the organization. Communicate and develop a professional level of communication and cooperation. Maintain relationships with vendors and professional organizations. Oversee multiple application development, support testing efforts, technology infrastructure/project management and/or other technology domains. Organize and control activities of the teams, assign personnel to various projects and direct their activities. Ensure completion of schedules. Responsible for short and long-term staffing planning. Coordinate activities with other managers as required.
Implement technology consistent with Division standards and long-range plans. Ensure adherence to all Department and Technology standards and procedures, including all documentation requirements.
Oversee recommended designs based on business and technology requirements. Manage escalated issues and concerns. Remain current on activities outside the team that may impact the team or client environment.
Develop and manage multiple cost center budgets. Recommend and initiate new policies and procedures that improve the performance and effectiveness of the Department.
Demonstrate a strong understanding of the business environment and needs within the area of responsibility. Understand technical, business and operational impacts of a project or problem.
Responsible for the job growth and career development of staff members by providing training plans, guidance and sharing knowledge.
Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

Understand and adhere to the Companys risk and regulatory standards, policies and controls in accordance with the Companys Risk Appetite.

Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Lead and manage multiple teams and/or scrums involved in Real-Time Payments and Transaction Processing.
Oversee the Zelle person-to-person payment platform, ensuring its smooth and continuous operation.
Manage and enhance our real-time online transaction processing system in a 24/7 environment.
Stay up-to-date with technological advancements and trends in real-time payment processing.

Collaborate with the development team to maintain and evolve the system, including technologies such as Java, Angular, Mainframe relational databases (currently Oracle, transitioning to SQL), and potential migration to the cloud in the future.

Complete other related duties as assigned.


Education and Experience Required:
Minimum of Associates degree and with 9 years technology or systems management/leadership experience, or in lieu of a degree, a combined minimum of 11 years higher education and/or work experience, including a minimum of 9 years technology or systems management/leadership experienceProficiency with pertinent project management, word processing and spreadsheet applicationsCapable of working on multiple projects of a complex natureExperience on large system enhancements, conversions, and production problem resolutionComplete understanding of the system development life cycleExcellent problem-solving skills to assist in issue resolutionFamiliar with application development software and hardware platformsExcellent verbal and written communication skillsExcellent analytical skillsExcellent decision-making skillsExperience encouraging teamwork and serving as role model when leading and directing othersUnderstanding of technical, business, and operational impacts of a project or problemConfidence in leading multiple teams often in different geographic locations and time zonesExperience on large system enhancements, conversions, and production problem resolutionPrior experience presenting to senior managementExperience working on highly resilient applications

Tech Required:
Java, Angular, Mainframe relational databases Education and

Experience Preferred:

Bachelors degreeMinimum of 12 years technology management or large program leadership experienceexperience with Zelle, online real-time transaction processingExtensive application, product knowledge experience with skills, application(s) and function of the technology area being ledSubject Matter Expert understanding of applications supported with an advanced knowledge of interfacing/integrated applicationsUnderstanding of multiple business areas functionsProven mentoring and leadership capabilities from a project management perspectiveExperience with skills, application(s) and functions of the technology areaGood understanding of the Banks application frameworkAware of the Banks business plan and strategic objectives with ability to shape directionMastered knowledge and focus of the entire system and support projects outside of normal business-as-usual (BAU)Self-motivated and able to motivate othersAbout M&TM&T Bank is a Top 20 US bank holding company and one of the best performing and financial stable regional banks in the country, we offer our technology employees a wide range of performance-based career development opportunities.

We have a strong commitment to our customers and the communities we serve, and we continue to grow with a focus on the future.

So, when looking to advance your career, look to M&T. Grow with us.#LI-JB3 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $115, $192,839.55 Annual (USD). The successful candidates particular combination of knowledge, skills, and experience will inform their specific compensation.


Location:
Buffalo, New York, United States of AmericaSummary


Location:

Buffalo, NYType:
Full time