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New Hyde Park

    Teller (Cantonese or Mandarin Fluent) - New Hyde Park, United States - Maspeth Federal Savings & Loan Assn

    Maspeth Federal Savings & Loan Assn
    Maspeth Federal Savings & Loan Assn New Hyde Park, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    REQUIRED: Applicants must be fluent in reading and writing Cantonese and/or Mandarin

    Job Description

    It is the responsibility of the teller to courteously, expeditiously and accurately process on-line and off-line transactions for all types of accounts and services for the customers.

    Reports To


    • Branch Manager


    • Assistant Branch Manager


    • Supervisor

    Primary Responsibilities


    • Accept retail and/or small business deposits, loan payments, process checking and savings account withdrawals


    • Cash checks


    • Maintain an adequate cash drawer at all times; this includes requisitioning cash when needed and signing back excess cash and mutilated currency


    • Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks


    • Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line


    • Providing additional products including Bank Checks, Personal Money Orders and Gift Cards.


    • May be responsible for bank opening and/or closing


    • Maintains the highest level of confidentiality with all information obtained


    • Promotes the bank's products and services


    • Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers


    • Comply with all department and company policies, procedures and regulations


    • Other duties as assigned


    • Part time tellers are required to work every Saturday. Full time tellers are required to work rotational Saturdays

    Desired Skills & Experience


    • Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees


    • Mathematical skills


    • Strong communication & organizational skills


    • Detail oriented, high degree of accuracy


    • Competence with computers, telephone, calculator


    • Ability to work in a fast-paced environment & under pressure as needed

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