Jobs
>
Phoenix

    IT Technician I - Phoenix, United States - MBI Industrial Medicine

    MBI Industrial Medicine
    MBI Industrial Medicine Phoenix, United States

    3 weeks ago

    Default job background
    Description

    About Us:

    MBI (Medicine for Business and Industry) is an industry leading operator of occupational and medical clinics, throughout Arizona, California, Colorado, Nevada and California and maintain our corporate office in Phoenix, AZ.

    Job Summary:

    The Service Delivery group is the first point of contact that receives and responds to employee inquiries and requests for technical assistance, provides quick, long term, and permanent resolution to user issues, elevates and/or assigns support actions to other IT Team members as needed. The Service Delivery Technician I assist the Service Delivery Manager and offers support to the entire department. The position requires a solid understanding of Information Technology equipment, products, and concepts.

    Duties/Responsibilities:

    • Diagnose, support, and resolve technical issues for employees.
    • Provide support on all IT related issues as needed.
    • Ability to walk remote users through troubleshooting and diagnostics throughout the problem-solving process.
    • Prioritize and respond to employee technical needs through help desk ticketing application.
    • Deliver & setup up end user's PC utilizing standard imaging tools (e.g., MDT, Intune), Microsoft 365 & various applications utilized by the company.
    • Assist in the configuration of end-user equipment, hardware, software, peripherals, phones, tablets including IT equipment moves.
    • Track inventory for computers, peripherals & mobile devices.
    • Setup up end user profiles for networking, Microsoft 365 onboarding, offboarding & various applications utilized by the company.
    • Coordinate timely repair of computer equipment, cell phones and peripheral equipment covered by third-party vendors.
    • Maintain accurate and updated documentation, including knowledgebase articles.
    • Produce activity and status reports as requested.
    • Works on projects/upgrades as the company grows and technology changes.

    Required Skills/Abilities:

    • Experience diagnosing and repairing laptops, PCs and printers required.
    • Understanding of networking including IP Addressing, DHCP and DNS, network printing, mapping network drives.
    • Experience with Microsoft 365 products, including installation and support.
    • Microsoft SharePoint and Teams sites experience a plus.
    • Experience administering Microsoft Active Directory.
    • Experience with ticketing systems, Zendesk experience is a plus.
    • Experience supporting 600+ users.
    • Must possess excellent written and verbal communication and customer service skills.
    • Willingness to learn new technologies as they arise (e.g., Cloud Solutions, Automation)

    Education and Experience:

    • Associates degree or higher preferred in a technical or computer science discipline; IT certifications without a degree or other equivalent will be considered.
    • Minimum 3+ years' experience working in IT Support or Helpdesk role is required within a Windows OS based environment.
    • CompTIA A+ certification a plus.
    • Experience in the medical industry is a plus.

    Physical Requirements:

    • Prolonged periods sitting at a desk and working on a computer.
    • Must be able to lift up to 15 pounds at times.
  • Bridge Investment Group Holdings LLC

    Maintenance Technician

    1 week ago

    Bridge Investment Group Holdings LLC Phoenix, United States

    Job Description · Job DescriptionBridge acknowledges and values the individuality of each person, recognizing that our people are the foundation of our success. We are committed to creating an inclusive environment where everyone feels respected and valued. In addition to our bus ...

  • Bridge Investment Group Holdings LLC

    Renovation Technician

    1 week ago

    Bridge Investment Group Holdings LLC Phoenix, United States

    Job Description · Job DescriptionBridge acknowledges and values the individuality of each person, recognizing that our people are the foundation of our success. We are committed to creating an inclusive environment where everyone feels respected and valued. In addition to our bus ...

  • Crimson Enterprises

    Customer Service Technician

    2 weeks ago

    Crimson Enterprises Maricopa, United States

    Customer Service Technician (m/f/d) wanted in Husum · Are you looking for an exciting career change? · How about a job as a customer service technician in Husum, the place where others go on vacation? · You have · a completed vocational training as an electrician or in a similar ...

  • ViaSun Corporation

    Lube Technician

    4 weeks ago

    ViaSun Corporation Phoenix, United States

    ViaSun Corporation is currently seeking a skilled and detail-oriented Lube Technician to join our team. As a Lube Technician, you will be responsible for performing routine maintenance on construction equipment and vehicles, ensuring they operate efficiently and safely.Your prima ...

  • Biz-Hire

    HVAC Technician

    4 days ago

    Biz-Hire Phoenix, United States Full time

    Position: HVAC Technician · Location: Biz Hire · Job Type: Full-time · Salary: Competitive salary based on experience · Benefits: Health insurance, paid time off, retirement plan, and more · About the Company: · Want to join a leading HVAC employment provider for residential and ...

  • K-Tek Resourcing LLC

    Network Technician

    1 week ago

    K-Tek Resourcing LLC Phoenix, United States

    Title : Data Center Technician hands & Feet · Location :Chandler, AZ · Rate :$24/hr Max stick to the rate. · FACEBOOK ID is mandatory. · Job Duties and Responsibilities: - · Cabling & Termination: - · ? The Fiber Technician must have basic copper termination skills · ? The ...

  • DSJ Global

    Maintenance Technician

    1 day ago

    DSJ Global Phoenix, United States

    Job title: Maintenance Technician · Location: Phoenix, AZ · Company summary: Hiring a maintenance technician for a nationally dominating cable/wire manufacturer based in Phoenix. This company is multigenerational having operated for nearly 60 years, with strong core values and aw ...

  • Lessen

    Maintenance Technician

    1 week ago

    Lessen Phoenix, United States

    Starting at $25/hr, our Maintenance Technicians are responsible for conducting general maintenance and repairs on properties within our portfolio. · You will have the ability to "own" your work orders and have the freedom to manage your budget and schedule. You will be in the fie ...

  • St Joseph Hospital & Medical Center

    Chemistry Technician

    2 weeks ago

    St Joseph Hospital & Medical Center Phoenix, United States Full time

    Overview · Located conveniently in the heart of is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, S ...

  • Data Doctors

    Computer Technician

    6 days ago

    Data Doctors Maricopa, United States Full time

    Computer Technician · Put your passion for computers, community, and leadership to use as a Computer Technician here at Data Doctors in Maricopa, AZ. We are currently seeking dedicated individuals to provide Computer Repair, Data Recovery, New Computer Systems, and Computer Help ...

  • Atlas Staffing

    Maintenance Technician

    4 weeks ago

    Atlas Staffing Phoenix, United States Direct Hire

    Do you have experience as a Maintenance Technician and looking for your next opportunity? Do you have experience in food or dairy manufacturing? Are you looking to work for a company that values their employees? If so, we have a great opportunity for you · We are partnering with ...

  • NESC Staffing

    Electronic Technician

    2 weeks ago

    NESC Staffing San Francisco, United States Permanent

    US citizenship is required, no dual citizenship, due to contractual requirements.Description: Electronic materials test technician within the Failure Analysis & Materials Lab. · Performing electronic component-level analyses of EEE (Electronic, Electric and Electromechanical) spe ...

  • Arizona Official Website of State of Arizona

    aircraft technician

    3 days ago

    Arizona Official Website of State of Arizona Phoenix, United States

    Job Summary: · Responsible for field and shop repair and maintenance of helicopters to ensure airworthiness. Under general direction, repairs, overhauls, inspects, maintains, cleans, and returns helicopters to service; performs related work as required. Assumes the duties and re ...

  • Arizona Official Website of State of Arizona

    telecomm technician

    4 days ago

    Arizona Official Website of State of Arizona Arizona, United States

    Job Summary: · This recruitment will be used to establish an 18-month eligibility list to fill current and future vacancies over the life of the list. · This classification is the core of the Telecommunications Technician series and may be entered by qualified new applicants or ...

  • Arizona State University

    Research Technician

    2 weeks ago

    Arizona State University Phoenix, United States Part time

    Research Technician · BR · Campus: Downtown Phoenix · Research Technician · Job Description · Performs data collection and reduction, laboratory techniques, and conducts surveys and excavations of limited scope requiring initiative and judgement based on knowledge and understan ...

  • Kelly Science, Engineering, Technology & Telecom

    Maintenance Technician

    2 weeks ago

    Kelly Science, Engineering, Technology & Telecom Phoenix, United States

    3rd Shift Maintenance Technician (9pm-5:30am) · Position Description: · The Maintenance Technician is responsible for performing and/or overseeing preventive maintenance on equipment. Completion of daily Preventative Maintenance (PM) work orders, scheduled repair work orders, uns ...

  • Insight Global

    Datacenter Technician

    6 days ago

    Insight Global Phoenix, United States

    Location: Phoenix, AZ · Shift: Sunday Night – Thursday Night 10pm – 7am MST · Must-haves: · 1+ year of experience working in a break-fix position or desktop technician role · Ideally has experience working in a Data Center with servers · Experience physically replacing and removi ...

  • TSMC

    Process Technician

    1 day ago

    TSMC Phoenix, United States

    TSMC Arizona is looking for Process Technicians to join our 4-nanometer Fab, located in sunny Phoenix, Arizona.. You will demonstrate a strong sense of reliability and enthusiasm and you will possess an attitude that embodies our core values - Integrity, Commitment, Innovation an ...

  • Insight Global

    Semiconductor Technician

    1 day ago

    Insight Global Phoenix, United States

    A semiconductor client of Insight Global is looking for a technicians to join their team in both North Phoenix and Chandler, AZ. Must be local to Arizona Full time, on site role. · Relevant Previous experience: · 1+ years of equivalent experience in Electromechanical Troubleshoot ...

  • Ally Pediatric Therapy

    Behavior Technician

    2 weeks ago

    Ally Pediatric Therapy Phoenix, Arizona, United States Permanent

    Ally Pediatric Therapy is seeking a friendly and motivated Behavior Technician, specifically for the South Phoenix/ Tempe area. The Behavior Technician will work with children with autism spectrum disorder (ASD) or other developmental disabilities, implementing personalized treat ...