- Seamlessly navigate between multiple client interactions and internal systems, while working toward clearly defined goals
- Provide styling advice and support based on members needs, fit, and lifestyle preferences
- Manage genuine relationships with customers to ensure they receive high quality service
- Provide friendly, personal and compassionate support that aligns with our company brand and voice, directly impacting our client retention
- Be empowered to think outside the box and deliver personalized solutions to each client
- Identify opportunities and have the ability to impact how we evolve and continue to delight our clients
- 1+ years customer service/hospitality experience
- Can-do attitude + a willingness to learn and take on new challenges
- Excellent written and verbal communication skills
- You are deeply passionate about being a client advocate; you're often told you have an amazing attitude and know exactly how to brighten someone's day
- You are comfortable working across multiple communication channels (email, phone, chat, etc...)
- You are a natural problem solver who is known for your creative solutions. You have great communication skills, and are able to effectively communicate with Management and co-workers
- Most importantly you are kind, bright, and know how to hustle
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Boutique Concierge Associate
1 week ago
Monique Lhuillier Los Angeles, United StatesBoutique Concierge Associate - Los Angeles, CA Prestigious Ready to Wear and Bridal Designer, Monique Lhuillier, is seeking a Boutique Concierge Associate who will be responsible for providing exemplary service to our clients in all facets of communication at the Los Angeles Flag ...
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Boutique Concierge Associate
5 days ago
Monique Lhuillier Los Angeles, United StatesBoutique Concierge Associate - Los Angeles, CA · Prestigious Ready to Wear and Bridal Designer, Monique Lhuillier, is seeking a Boutique Concierge Associate who will be responsible for providing exemplary service to our clients in all facets of communication at the Los Angeles F ...
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Front Desk Agent
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aloft LAX El Segundo, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Action Property Management Marina del Rey, United States Part time**Action Property Management**, the leader in community management, is seeking a **Part Time Front Desk Associate** to join our team at our luxury association, **Azzurra, **located in **Marina Del Rey.** · **Compensation**:$21.00 Hourly · **Schedule**:11:30 pm - 8:00 am Thursday ...
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Overnight Front Desk
3 weeks ago
Action Property Management Marina del Rey, United States Part time**Action Property Management**, the leader in community management, is seeking a **Part Time Front Desk Associate** to join our team at our luxury association, **Azzurra, **located in **Marina Del Rey.** · **Compensation**:$21.00 Hourly · **Schedule**:11:30 pm - 8:00 am Thursday ...
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Front Desk Lead
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Doubletree Hotel Marina Del Rey Marina del Rey, United StatesJob Summary: · Guest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve in a Guest Servi ...
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Front Desk Agent
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Key Accounts Customer Service Representative
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Pelican Products, Inc. Torrance, United StatesSUMMARY · Under minimum supervision, provides excellent customer service and maintains strong customer relations with Pelican's Concierge Customer network. This consists of account management from order entry through shipment, including proactively reporting on the status of orde ...
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House Attendant
1 week ago
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Food and Beverage Manager
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The Huntley Hotel Santa Monica, United States**Our** **Next** **Family** **Member** · Functions as the strategic business leader of the property's food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of de ...
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Reservations Manager
2 weeks ago
The Huntley Hotel Santa Monica, United States**Our** **Next** **Family** **Member** · **Job** **Responsibilities**: · - Answer all incoming calls promptly in a friendly efficient and courteous manner as outlined in SOP. · - Display a high level of integrity and professionalism at all times in dealing with guests and employe ...
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Automotive Finance Manager
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Sonic Automotive Santa Monica, United States**Company Description** W.I. Simonson is a Sonic Automotive Dealership.** · Sonic Automotive is a Fortune 500 company that is transforming the way people shop for, buy and service their vehicles. Our talented team work together to ensure we provide an experience unmatched by our ...
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Dmv Title Clerk
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House Attendant
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Hampton Santa Monica Santa Monica, United StatesJob Summary: · Información disponible en español a continuación. · The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned area ...
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International Shipping Associate
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SPS-North America Culver City, United States**Job Title**: Shipping International** Associate** · **Reports To**: The **Shipping International Associate** will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. · **Job Overview**: · - 3 years of experience with international shippi ...
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Field Support Specialist
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Front Desk Agent
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Front Desk Coordinator
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Experience Concierge
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Terranea Resort Rancho Palos Verdes, United States Full timeOverview: · The Experience Concierge is the primary sales advocate to create a comprehensive resort experience. You will promote resort services and amenities as well as connect the guest to local and authentic experiences in the community. You will facilitate the discovery of re ...
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Front Desk Concierge
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ONQUEST Los Angeles, United StatesWe are looking for Hospitality Superstars to be considered for the Front Desk Concierge career opportunity in our luxury high rises **Los Angeles, CA**. · Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upsca ...
Member Concierge Associate - El Segundo, United States - FashionPass
2 weeks ago
Description
FashionPass is an online, subscription-based clothing and accessory rental service for women. We are revolutionizing the retail industry as we know it and we are on a mission to empower women to look and feel like the best version of themselves one outfit at a time.
We're looking for a Member Concierge Associate who is eager to be part of a rapidly growing start up. At FashionPass, we believe in genuine, no BS customer service and treat our customers the same way we treat our best friends. As a Member Concierge Associate, you'll work directly with our amazing clients to deliver an unparalleled renting experience. This position will report to our Director, Member Concierge.
What You'll Do:
Qualifications:
Benefits & Perks:
Health Benefits
FashionPass Membership
Casual dress
Fun office environment