Receptionist - Cockeysville, United States - Arrow Child and Family Ministries

Description

Overview:

The receptionist operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties.

• Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
• Parental Paid Leave
• Retirement savings plan with company match.
• Paid time off and holiday pay.
• Mileage reimbursement.
• Tuition reimbursement available.
• Company sponsored learning and development

Other duties may be assigned as necessary.
Relates to callers and visitors in courteous and professional manner.
Answers incoming calls, determines purpose, and forwards callers to appropriate personnel or department.
Takes and delivers messages or retrieves messages from voice mail and forwards to appropriate personnel.
Answers questions about ministry and provides callers with address, directions, and other information.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
Monitors visitor access when required.
Receives, sorts, and routes mail, and maintains and routes publications.
Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
Maintains conference room calendars.
Assists administrative staff by performing clerical duties as needed, such as filing and photocopying.
May provide specialized departmental support by location.
Attends trainings and meetings as required.
Shares/transmits the mission and vision of Arrow Child & Family Ministries to staff and to clients and families served.
Perform all duties within contract, state and federal regulations, Arrow policy, and COA standards.
May be required to drive ACFM vehicles, be insurable with our auto insurance provider, and complete Arrows vehicle training.

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High School diploma or GED and at least one (1) year receptionist or admnistrative experience.