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Assistant Manager - Portage, United States - STIIIZY
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Description
Are you interested in working for the worlds largest cannabis market with a footprint that covers the entire breadth of the state of California? Are you someone who wants to be part of the growth of a fast-growing industry? At IGS Solutions LLC, our mission is clear: to provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. Were building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world.
Our STIIIZY product line is one of the best-selling cannabis brands in the market today and has claimed the title of the best-selling vape brand across all BDSA-tracked markets and best-selling brand overall in the California market We are rooted in California, but we currently have operations in Nevada and Washington with plans to soon expand to Michigan. Additionally, we are currently building distribution networks for future markets in more than 60 countries
We recognize that our employees are at the center of our success, and we take pride in a corporate culture that emphasizes our core values: I nfluence, I nspire, I nnovate, W in, & G row
Our employees come from a wide range of retail backgrounds, each bringing their own unique skills and talents to the table as we work together to continue our incredible growth.? If you are interested in partaking in the journey of building a nationally recognized and leading brand, we want to hear from you
Position Overview:
In this role, you will assist the General Manager in leading the retail team and overseeing day-to-day operations.?The ideal candidate for this job shines brightly when it comes to setting a good example and keeping coworkers motivated. He/she will foster a culture of teamwork and camaraderie with communication being at the forefront of team building.
Job Functions:
Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal
Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
Help build an exceptional team that will uphold and deliver our mission, vision, and goals to employees and customers
Set a prime example of professionalism, integrity, and dedication for the entire team to follow
Execute daily operations with meticulous attention to detail
Work closely with all team members to ensure every customer interaction is met with an exceptional level of service and product knowledge, enhancing overall customer satisfaction
Collaborate with the General Manager to train and mentor staff, fostering a high performing team culture that thrives on adaptability and resilience
Implement rigorous inventory control practices to minimize shrinkage
Oversee stringent cash handling procedures, meticulously managing registers, reconciling daily transactions, and ensuring accuracy and security
Collaborate with management to set and exceed sales targets, analyzing performance metrics, and implementing strategies for consistent growth
Drive sales by setting challenging targets, analyzing performance data, and implementing strategies to achieve and exceed goals
Uphold the highest standards of compliance with local and state regulations, guaranteeing the dispensarys ethical and legal operations
Mediate and resolve customer/employee concerns and conflicts with the highest level of professionalism, defusing challenging situations
Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes
Regularly assess floor leads to offer constructive feedback that aids in their professional development
Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow?
*Other duties may be assigned
Qualifications:
Minimum 21 years of age
Minimum of 2 years of retail management experience
2-3 years in retail/hospitality management
Open availability: able to work days, nights, holidays and weekends
Strong computer skills including proficiency in Microsoft Office
Schedule:
Be in office/on-site up to forty (40) hours per week. Overtime will be required depending on business needs
Mandatory District meetings are held for 1.5 hour every Mondays or Tuesdays
Mandatory Store meetings are held for up to 1.5 hours every Tuesdays or Wednesdays
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 20 pounds at times.
Be able to stand for prolonged periods of time, bend, kneel, squat, and twist
Equal Employment:
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.