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    PM Housekeeping Supervisor - Chicago, United States - Park Hyatt Chicago

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    Description
    Join Us in Crafting Exceptional Moments: PM Housekeeping Supervisor Opportunity at Park Hyatt Chicago

    ABOUT US:

    Park Hyatt Chicago embodies luxury and sophistication in the heart of the Windy City. Our commitment to exceptional service and attention to detail ensures that each guest experiences the utmost in comfort and hospitality. As a member of the Hyatt family, we strive for excellence in all facets of our operations, providing a memorable and enriching experience for both guests and employees alike.

    THE ROLE:

    We are currently seeking a dedicated and experienced PM Housekeeping Supervisor to join our team at Park Hyatt Chicago. The PM Housekeeping Supervisor will play a crucial role in ensuring the cleanliness, organization, and overall quality of our guest rooms and public areas during the evening shift. The ideal candidate will have a keen eye for detail, strong leadership skills, and a passion for delivering exceptional service.

    RESPONSIBILITIES ( Include but not limited to ):
    • Supervise and coordinate the evening shift housekeeping team to ensure efficient and thorough cleaning of guest rooms, corridors, and public areas.
    • Conduct regular inspections of guest rooms and public areas to maintain the highest standards of cleanliness and presentation.
    • Train and mentor housekeeping staff on proper cleaning procedures, safety protocols, and guest service standards.
    • Assist with scheduling, inventory management, and other administrative tasks as needed.
    • Respond promptly to guest requests, concerns, and feedback, resolving issues in a professional and courteous manner.
    • Collaborate with other departments, such as Front Office and Engineering, to ensure seamless coordination and guest satisfaction.
    • Uphold all company policies and procedures, including health, safety, and security regulations.


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