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Aurora

    Contact Centre - Aurora, CO, United States - Asbury

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    Full time
    Description
    Larry H Miller Automotive Group - Colorado is part of Asbury Automotive Group (


    NYSE:
    ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States.

    We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners.

    Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer.

    Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

    Miller Automotive Group

    Compensation:
    $55,000 - $140,000 / Annually (Compensation can and will be based on Performance and Experience)
    LHM Colorado Jeep is now a subsidiary of Asbury Automotive a Fortune 500 Automotive retailer with over 170 locations with 31 brands across 15 states
    Miller Dealerships on Facebook and LinkedIn to learn more about us and current open positions.
    Paid holidays & paid time off


    • Deferred Holiday Pay Match
    • Paid training
    • Stock Awards (select management and front-line team member's eligible

    Insurance / Retirement:

    Insurance:
    medical, vision, dental, accident, critical illness and hospital indemnity plans


    • Up to 12 weeks paid pregnancy leave (disability leave)
    • Flex spending accounts (tax free)
    • Short-term and Long-term disability plans
    • Learning, Tuition Assistance and

    Career Development:

    • Digital career path tool to assist with career development
    • Continuous training through Asbury's Internal Learning Management System
    Professional growth and development opportunities Additional advantages:


    • Student loan relief resources
    • Employee assistance program
    • Employee discounts on parts and service repairs
    • Scholarship awards
    • Opportunities to join our community service initiatives, which includes paid volunteer hours
    • Miller Dealerships' Job Description
    Automotive Salesperson
    The Automotive Salesperson is expected to:


    • Understand and adhere to the group sales process to promote sales and customer service satisfaction.
    • Seek ways to continuously exceed employee, customer, and market expectations through business operations and efficiencies.

    Reports to:
    General Sales Manager

    Miller Dealerships' new vehicle sales process to achieve or exceed group standards such as sales production, gross profit, and applicable benchmarks which result in profitability and customer service satisfaction.


    • Build and maintain a remarkable customer-centered sales and service experience.
    • Maintain thorough knowledge of current automotive products, features, benefits, specifications, prices, options, models, and equipment to effectively communicate with customers and exceed customer satisfaction benchmarks.
    • Recommend, select, and help locate or obtain inventory based on customer needs and desires.
    • Prospect on a day-to-day basis by phone, mail, email, and person to person.
    • Follow up with customers regularly to ensure ongoing sales and service relationships are maintained.
    • Monitor, track and strive to meet sales goals each month.
    • Miller Dealerships and factory required training.
    • Maintain employee, customer, and vendor confidence and protect operations by utilizing discretion when handling sensitive and confidential information.
    • Miller Dealerships.
    • Assist in resolving customer complaints in a timely and professional manner while working closely with management.

    Work performed in a dealership setting due to the necessity to work in person with employees, customers, and vendors.


    • Must be able to sit, stand, bend, reach, talk, hear, use hands and fingers and move about facilities.
    • Required to operate equipment and move vehicles in a safe manner at all times.
    • Education, Experience, and Certification(s)/Training.
    • 1+ years of sales experience.
    • Maintain valid driver's license and MVR record within company policy requirements.
    • Applicable state license(s) to sell automotive products.

    Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of others' reactions, and understanding why they react as they do.


    • patterns of numbers, letters, words, pictures, mathematical operations).
    • Resolving conflicts and negotiating with others- The ability to handle complaints, settle disputes, resolve grievances and conflicts, or otherwise negotiating with others.
    Interacting with Computers- Using computers and computer systems. Knowledge of Microsoft Office products is required.


    • Miller Dealerships' current company management systems desirable.
    • Clerical- Administrative and clerical procedures and systems such as word processing, file and record management, and other office procedures and terminology.
    • English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
    • Sales and Marketing- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    Miller Dealerships by conducting yourself in a professional and courteous manner that demonstrates integrity and avoids actual or perceived conflicts of interest while complying with company standards and business ethics.

    Planning/Organizing- Prioritizing and planning work activities and using time effectively.
    Quality- Demonstrating accuracy and thoroughness and monitoring your work to ensure quality.
    responding to management direction and soliciting feedback to improve performance.
    Safety and Security- Observing safety and security procedures and using equipment and materials properly.
    Applications will be accepted and candidates evaluated on an ongoing basis until the position is filled.
    Asbury Automotive Group is an equal opportunity employer.

    We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws.



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