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Pediatric Patient Care Specialist: Greenspoint HC - Houston, United States - St. Hope Foundation
Description
Job DescriptionJob Description Salary:
We are seeking a
PEDIATRIC MEDICAL AND DENTAL PATIENT CARE SPECIALIST
to become a part of our team You will be responsible for administrative duties for primary care services.
Responsibilities
Responsibilities activities of an Pediatric Medical and Dental Patient Care Specialist will include, but is not limited to the following:
Perform all front-end administrative duties to best meet the needs of the patients.
Ensure all patient demographic and financial information is accurate and current in patient's record.
Responsible for answering all inbound patient calls and route them appropriately.
Perform essential work within Electronic Health Record system and program data entry systems with a high degree of accuracy and completeness
Collaborates with team to check-in patients for appointments, schedule follow-up appointments, and process referrals.
Assist to verify client CHIP Medicaid / Private Insurance eligibility and documents within the patient's records.
Collect patient co-pays for services.
Communicate in a culturally competent and effective manner to clients/caregivers regarding the services available.
Qualifications
High School Diploma or Equivalent
Minimum of 1 year paid work experience working in the pediatrics field.
Good keyboard skills - 35 wpm
Ability to work with frequent interruptions and maintain emotional control under stress
Detailed oriented and organized
Great customer service and communication skills
Bilingual (Spanish/English) a plus
Perform essential work within Electronic Health Record system and program data entry systems with a high degree of accuracy and completeness
Working Conditions
The position occasionally requires sitting, standing and bending. Occasional very light lifting, up to 20 pounds or an equivalent weight may be required
Employment Benefits
Paid Time Off Plan, Comprehensive
Medical/Dental/Vision,
Life Insurance, 401k (6% Match), Paid Federal Holidays, Tuition Reimbursement, New Homeownership Incentive, New
Certification/Licensure
Bonus, Loan Forgiveness (Conditions apply).
EEO Statement :
St.
Hope Foundation is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
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