Pediatric Patient Care Specialist: Greenspoint HC - Houston, United States - St. Hope Foundation

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    Job Description


    Job Description Salary:
    We are seeking a


    PEDIATRIC MEDICAL AND DENTAL PATIENT CARE SPECIALIST
    to become a part of our team You will be responsible for administrative duties for primary care services.

    Responsibilities
    Responsibilities activities of an Pediatric Medical and Dental Patient Care Specialist will include, but is not limited to the following:

    Perform all front-end administrative duties to best meet the needs of the patients.
    Ensure all patient demographic and financial information is accurate and current in patient's record.
    Responsible for answering all inbound patient calls and route them appropriately.
    Perform essential work within Electronic Health Record system and program data entry systems with a high degree of accuracy and completeness
    Collaborates with team to check-in patients for appointments, schedule follow-up appointments, and process referrals.
    Assist to verify client CHIP Medicaid / Private Insurance eligibility and documents within the patient's records.
    Collect patient co-pays for services.
    Communicate in a culturally competent and effective manner to clients/caregivers regarding the services available.

    Qualifications
    High School Diploma or Equivalent
    Minimum of 1 year paid work experience working in the pediatrics field.
    Good keyboard skills - 35 wpm
    Ability to work with frequent interruptions and maintain emotional control under stress
    Detailed oriented and organized
    Great customer service and communication skills
    Bilingual (Spanish/English) a plus
    Perform essential work within Electronic Health Record system and program data entry systems with a high degree of accuracy and completeness

    Working Conditions
    The position occasionally requires sitting, standing and bending. Occasional very light lifting, up to 20 pounds or an equivalent weight may be required

    Employment Benefits
    Paid Time Off Plan, Comprehensive

    Medical/Dental/Vision,

    Life Insurance, 401k (6% Match), Paid Federal Holidays, Tuition Reimbursement, New Homeownership Incentive, New

    Certification/Licensure

    Bonus, Loan Forgiveness (Conditions apply).

    EEO Statement :
    St.

    Hope Foundation is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

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