- Leads, coordinates, communicates, integrates, and is accountable for the overall success of the program, ensuring alignment with agency or enterprise priorities.
- Organizes, directs, and manages contract operation support functions, involving multiple, complex, and inter-related project tasks.
- Manages teams of contract support personnel at multiple locations; ensuring that all personnel involved in providing or supporting services under the contract meet requirements established by the Task Order, including security clearance requirements.
- Maintains and manages the client interface at the senior levels of the client organization.
- Meets with customer and contractor personnel to formulate and review task plans and deliverable items. Ensures conformance with program task schedules and costs.
- Develop and maintain strategic plans; ensuring all work is performed according to contractual requirements and performance standards.
- Develop methods to monitor and measure risk, compliance, and assurance efforts.
- Perform needs analysis to determine opportunities for new and improved business process solutions.
- Implement appropriate controls to prevent and detect cases of employee fraud or malfeasance and notification of appropriate security personnel to determine required actions.
- Gather feedback on customer satisfaction and internal service performance to foster continual improvement and maintain consistent feedback on performance and provide an overview to the client on all areas of contract performance.
- Manage multi-year IT initiatives related to IT Rationalization and the IT infrastructure and provisioning of circuits associated with various private shipyards in which MARMC ship availabilities may be performed.
- Resolve conflicts in laws, regulations, policies, standards, or procedure.
- Act as a primary stakeholder in the underlying information technology (IT) operational processes and functions that support the service, provide direction, and monitor all significant activities so the service is delivered successfully.
- Coordinate and manage the overall service provided to a customer end-to-end.
- Ten (10) years of experience in the management of projects involving Information Technology support service.
- Five (5) years of experience in IT projects involving design, maintenance, or operation of IT systems and equipment.
- Bachelor's Degree or equivalent experience.
- Project Management Professional Certification (Desired)
- Self-motivated, possess strong analytical skills and be customer oriented. Clearly communicate ideas to others verbally and in writing. The Program Manager shall also have vast experience in MS Word, Excel, PowerPoint, and Project.
- Strong organizational and technical management skills and ability to perform detail-oriented assignments.
- Normal Office environment
- N/A
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Program Manager - Norfolk, United States - Obsidian Solutions Group LLC
Description
Job Description
Job DescriptionDescription:Primary Location: Hampton Roads, VA
Must be a U.S Citizen
Security Clearance: Secret
This position is contingent on contract award.
Obsidian Solutions Group (OSG) is seeking an experienced and motivated Program Manager to join our team. The Program Manager will lead the Information Technology (IT) support services for Mid-Atlantic Regional Maintenance Center (MARMC).
Mid-Atlantic Regional Maintenance Center (MARMC) has a stated Vision and Mission that is the foundation upon which all MARMC resources should direct their performance: Vision: "First in Maintaining Global Force Readiness." Mission: "We Fix Ships."
Specific Responsibilities
Physical Requirements and Work Environment
Travel
Company Description
Obsidian Solutions Group LLC (OSG) is a fast-growing professional services firm based in Fredericksburg, VA. We create value for our customers by delivering technology-enabled & mission-oriented technical solutions that solve complex problems, protecting people, information, and assets. Our core capabilities are in providing Enterprise IT, Intelligence Analysis, Production & Development and Knowledge-Based Professional Services Solutions that enable the customer's mission. Obsidian Solutions Group LLC is a service-disabled, veteran-owned small business.
A career at Obsidian Solutions Group means you are able to put your expertise, credentials, and talents to great use working with customers in the DOD and Intelligence Community, while enjoying the excitement of working in a fast-growing organization committed to making a difference for our customers and in our community. Contribute independently and collaboratively alongside our amazing team of doers and thinkers. Obsidian Solutions Group is small enough to offer a family atmosphere yet large enough to deliver a highly competitive compensation package. We hire and retain the best in the industry, offering exceptional benefits that protect the well-being of our employees, their spouses and domestic partners, and their families.
Our corporate philosophy is centered on hiring and retaining employees with the requisite skills, professional experience, personal commitment, and ethical standards necessary to foster a culture of operational excellence necessary to surpass our customer's expectations.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Obsidian Solutions Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, protected veteran status, and any other non-merit factor, or any other characteristic protected by law.
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