- Identify key decision makers in organizations to promote program benefits, communicate the company's value proposition, and secure a next step.
- Support new store opening through outbound prospecting calls to drive awareness in the local market, open business accounts and generate orders.
- Solicit new business from existing customers, leads sent through internal referral mechanisms and targeted industry segments.
- Achieve daily call goal expectations and track activity and customer interaction in the company CRM system.
- Send customer referrals to franchise and corporate owned stores for sales identified as part of the phone conversation.
- Work on special projects as needed, that support customer sales and support.
- Coordinate between customers, ownership groups and sales coaching team to ensure high level of customer satisfaction and improve process management.
- Attend and participate in sales meetings
- Stay updated with training and product knowledge
- Associates degree in Business or Marketing
- Minimum 1-3 years inside/phone sales experience with a demonstrated success record
- Working understanding of Microsoft Office and Google Suite and capable of adapting learning to incorporate new technology. Experience in sales/customer service technology such as Salesforce is desired.
- Must possess excellent prospecting, negotiating and closing skills.
- Ability to calculate algebraic expressions, percent's, ratios, and measurements
- Excellent communication skills with pleasant and professional tone of voice. Passion for finding the right solution for the customer.
- Demonstrated strong organizational, analytical, and problem solving skills. Must use considerable judgment in the determination of actions to be taken within the limits of standard or accepted practice.
- Must be highly motivated with minimal supervisory direction.
- Ability to communicate concrete and abstract ideas effectively using both oral and written means; read and interpret technical documents such as operations manuals and specifications sheets; and make presentations to groups of employees, franchisees, prospects or Customers.
- Must be process oriented, have the ability to execute BP commercial sales process, and follow directions; must be open to new ideas, coachable, and have a team spirit.
- Ability to work autonomously, and in a team environment. Ability to take ownership of a project, handle multiple projects/tasks and lead a project team to desired results. Strongly motivated with sense of urgency
- Capable of managing multiple tasks; demonstrated ability to successfully meet project timelines and goals in a fast paced, changing environment.
- Strong attention to detail and accuracy; must have strong analytical and problem solving skills.
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Outbound Customer Sales Representative - Hartland, United States - Batteries Plus
Description
Job Description
Job DescriptionAs an Outbound Sales Representative for Batteries Plus, you'll be proactively prospecting, engaging, and activating new customers in several industry segments to drive new customers to our retails stores. The Outbound Sales Representative will use this information to gain and grow store and online sales for Batteries Plus.
The Outbound Sales Representative will be able to be fully remote. Does this position sound like the next step in your career? If yes, apply today for consideration
Responsibilities:
Sales and Customer Contact
General Support
Qualifications:
Preferred Qualifications:
A Bit About Us:
Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus and have a lot of fun while doing it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same; to satisfy our customers, build trust and drive business while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.
It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
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