Network Security Engineer - Bellevue, United States - LTIMindtree
Description
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit
Job Title:
Network Security Engineer
Work Location
Remote (if not remote, please update the actual location, i.e., City, State)
Job Description:
• Soft Skills
• Leadership - handle technically challenging and politically sensitive customer situations
• Strong communications skills – Excellent spoken and written English communication skills
• Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
• The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
• Demonstrable troubleshooting skills
• Cross-team collaboration
Key Responsibilities
• Scope and resolve complex issues with onboarding, deployment and configuration of products
• Advise and educate customers on the features and capabilities of our products
• Interpret and analyze log data to troubleshoot issues
• Communicate solutions and recommendations to the customer and ensure that customers have the information and tools to address similar issues in the future
• Collaborate and coordinate with other teams and experts throughout Microsoft to tailor the best solution for customer issues
• Develop, document, and implement run books for training, process standardization, and guidance on how to troubleshoot effectively
• Troubleshoot issues in customer environments involving cloud, server, endpoint, and network infrastructure
• Perform activities necessary to quickly mitigate outages and service interruptions in the customer's environment by recommending and implementing workarounds
• Maintain current knowledge and understanding of product roadmaps and emerging technologies
• Investigate and communicate incident root cause to customers
• Participate in an on-call rotation when required
Required Experience
• Minimum 3+ years' experience in Network Security Engineering or consulting, and/or Systems Administration with focus on security (this should include experience with endpoint security, server security and threat analytics)
• Minimum 1+ years customer facing support experience
• Minimum 3+ years of Windows Server, Windows Client, Active Directory and/or Azure Active Directory administration
• Minimum 1+ years of cloud experience with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments
• Experience supporting large and complex geographically distributed enterprise environments with 1000+ users
Technical expertise
Traditional Linux and Networking
- Linux OS Fundamentals
- Linux Installation, Linux Booting Process Basics Commands: cat, grep, and the wonders of piping
- Introduction to Linux (file system hierarchy, different file system) / Files and Directories Management
- Navigating the file system, Linux Package Management, partitioning of disk, mounting and intro to /etc/fstab file.
- Use case to configure File permission with disk mount (with Disk addition)
- User and Group Administration, basic File Permissions, Install and Configure FTP Server on CentOS 7
- Creating Logical partition on Linux, DHCP, FTP and Network File Share
- Creating and Assigning Users and Groups, Understanding on Private/Public Keys
- Basics Networking, OSI, TCP/IP model, Clients and Servers communication
- IP Addressing and Subnetting concepts, Load Balancers Intro
Azure Networks & Management
- Overview of Azure networking
- Implementing, Managing, and configuring virtual networks, subnets, Route tables and Public IP addressing
- Configuring virtual network connectivity using ExpressRoute, VPN Gateway, Application Gateway
- Understanding Azure Layer4 and Layer 7 Load balancing Application Gateway, Load Balancer
- Azure DNS Public & private
- Understanding of latency reducing concepts, Azure CDN, Azure front door service, virtual WAN
- Azure security concepts, Azure Firewall, NSG and ASG
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
· Comprehensive Medical Plan Covering Medical, Dental, Vision
· Short Term and Long-Term Disability Coverage
· 401(k) Plan with Company match
· Life Insurance
· Vacation Time, Sick Leave, Paid Holidays
· Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office:
In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.