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Assistant Catering and Club Events Manager - Melbourne, United States - Suntree Country Club
Description
Assistant Catering and Club Events Manager
SUNTREE COUNTRY CLUB
Established in 1975 Suntree Country Club is a private, member-owned country club built exclusively for the enjoyment, relaxation, and fellowship of its members, their families, and guests. The beautifully landscaped estate offers 36 holes of championship golf designed by Robert Trent Jones and Arnold Palmer respectively, and a state-of-the-art short-game practice facility. Additionally, members enjoy a 13 court racquets complex that includes pickleball, and a beautiful pool with a poolside bar. Food service is handled through 2 large, multi-functional clubhouses, 3 kitchens, and multiple bars, private meeting rooms and an exercise facility.
SUNTREE COUNTRY CLUB BY THE NUMBERS:
1,183 Members
$3.5M in annual F&B Activity
80% Ala Carte/20% Banquet
45% Food Cost
180 Employees
38 Culinary Staff (including 4 Sous Chef's)
3 Kitchens
Average Age of Members is 61
Club Essential as point-of-sale system.
$1200 Food Minimum
ORGANIZATIONAL STRUCTURE
The Assistant Catering and Club Events Manager will report to the Catering and Club Events Manager and be an integral part of the management team. The Assistant Catering and Club Events Manager will attend all required meetings on an ongoing basis and other meetings as required by the Catering and Club Events Manager or the Director of Food & Beverage.
POSITION OVERVIEW
Suntree Country Club is seeking a positive, energetic, and highly capable professional who has strong food and beverage management skills. The candidate must be one who embodies and demonstrates a confident servant leadership style that promotes a positive culture with an emphasis on team development while maintaining the highest levels of member satisfaction. The position will be reporting to the Catering and Club Events Manager.
Working with the Catering and Club Events Manager ensures the flawless execution of high-end private events, club events, and weddings while maintaining the standards of service, quality, and member satisfaction. The Assistant Catering and Club Events Manager cultivates strong relationships with members, acting as a point of contact throughout the event planning process to enhance the overall member experience. They are responsible for coordinating logistics for events, including room set-up, rentals, and food and beverage before the event to ensure seamless execution. The Assistant Catering and Club Events Manager will continue exploring new and creative ideas to bring to the Club.
KEY RESPONSIBILITIES
Responsible for upholding the mission, policies, and culture of Suntree Country Club, including the operational bylaws and employee handbook.
Assist the Catering and Club Events Manager with creative control to propose, plan, and design new club events.
Have complete knowledge of function space, banquet team capabilities, kitchen capabilities, other club outlets, and services to quote appropriate room availability.
Assist the Catering and Club Events Manager in creating Banquet Event Order (BEO) sheets for all events to produce the weekly events packet.
Send out event booking forms to host and track submission of room deposits and payments.
Responsible for internal communication of all event details between the Food and Beverage Department, Kitchen, and House Services.
Create diagrams, guest table assignments, and other function room setup needs for all large club functions and private parties.
Research entertainment and decorator vendors to bring in as preferred vendors for private and club events.
Act as a day-of contact for the host and assist in supervising events.
Track club events from registration through check-in.
Compile detailed invoices that itemize charges and fees for private and club events.
Establish a timely line of communication with members from the initial inquiry stage through post-event follow-ups utilizing e-mail, phone, and in-person meetings.
Maintains awareness of service and event standards regarding banquet policies and procedures.
Help plan and approve all club marketing and promotions to the membership that require food and beverage.
Use organizational techniques to provide the appropriate tools, maintain a clean and orderly environment, and accurately communicate important information.
Attends social industry events and organization meetings for new ideas and industry education.
Maintains strong industry awareness and consistently works to improve their personal industry knowledge and expertise.
Assists the Catering and Club Events Manager with organizing and completing administrative and clerical tasks.
Completion of management projects as assigned by the Catering and Club Events Manager.
QUALIFICATIONS
Experience in a leadership role within the hospitality industry.
Experience in client relations and supervision of high-performance teams.
Must possess excellent people skills. Excellent written and oral communications skills. A neat appearance, and pleasant personality, and wear the appropriate apparel for the position. Good judgment and decision-making abilities.
Must comply with all rules and regulations as stated in the employee handbook.
Must be willing to adhere to policies/procedures of the club's ongoing safety program.
Must be willing to work to meet the needs of the business to include weekends and holidays.
EDUCATION AND EXPERIENCE
A minimum of 4-6 years of related experience and/or training; a bachelor's degree in the hospitality field would be considered a plus as would previous country club experience.
REPORTS TO
Events Manager
COMPENSATION & BENEFITS
Salary commensurate with experience and qualifications. Full-time management benefits package includes vacation pay, 401K with Club match, Holiday fund, and healthcare benefits to include health, dental, and vision, Short-term Disability, Long-term Disability, Life Insurance Policy.
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