- Creates a fun and relaxing environment for customers by preparing and serving beverages with style and sophistication, and by supporting cocktail servers who are directly providing beverage service to our gaming customers on the casino floor. Consistently adheres to all Company service and operating standards. Must be R.A.M.P. certified.
- Fulfills beverage order requests at the bar, at a service bar, or other areas as assigned. Garnish all drinks correctly.
- Card any customer who looks 30 years or younger. Follows Company procedure with respect to Responsible Gaming/Alcohol Service.
- Prepares drinks and dispenses liquor in accordance with established recipes and procedures to minimize waste and control costs. See attached guidelines.
- Cleans and maintains the bar area on a continual basis throughout the assigned shift.
- Complete all set-up and break-down work.
- Completes stocking duties and side work as assigned.
- Maintains up to date knowledge of bar service trends and of mixology. Report prevailing trends, both internal and external, to Food and Beverage Manager. Full knowledge of glassware, prices, exotic cocktails.
- Operates and cleans ice machine, pouring gun, and other beverage equipment as part of regular job duties.
- Works collegially with supervisors, cocktail servers, bar porters, and other bartenders to prepare and serve drinks quickly and courteously.
- Understands, complies with and enforces all alcohol awareness procedures and relevant laws.
- Performs cashiering duties, and utilizes established cash/comp procedures. Responsible for bank.
- Adheres to established P.O.S procedures and pricing structure for every drink order.
- Follows established company and departmental appearance standards, including uniform, hygiene and general appearance guidelines, at all times.
- Handles customer complaints, and, if necessary, solicits involvement and support from supervisor.
- Performs tasks in accordance with all relevant sanitation and safety laws and regulations.
- Develop and maintain an up to date knowledge of all Company events and promotions and be able to answer guests' questions accordingly.
- Performs all other duties as assigned.
- High School Diploma or G.E.D. required.
- Must be able to maintain engaging conversations with customers during each transaction.
- Must be polite, courteous, and willing to pitch in and help others as directed.
- Must have very strong communication skills.
- Must be capable of standing, walking, bending, pushing, pulling, lifting, squatting, kneeling and gripping tools for a full 8 hour shift.
- Capable of communicating in English (both verbal and written communication).
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Description
Job DescriptionExperience and Skills
Company Benefits include (please note that some are reserved for Full Time Team Members only):
Medical/Dental/Vision after 90 days of continuous full time service
Paid Time off (Vacation, Sick, Holidays)
401K with partial company match (after 6 months of employment - both FT and PT)
Short and Long Term Disability (after a qualifying period)
Employee Dining Room
Free Uniforms and Parking
Brightfunds Match program
Team Member Assistance Fund
Tuition Reimbursement
Appreciation and Celebration Events
Fun Company Swag
This is not a comprehensive list of benefits offered.