General Manager - Memphis, United States - Amazing Lash Studio

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    Description

    Overview:
    Hiring for a management position with growth opportunities in the Beauty industry?

    Amazing Lash Studio


    is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio.

    Contact us today
    Amazing Lash Studio


    Manager Benefits:
    Competitive pay and bonus structure
    $15-$25 per hr. ($28,800-$48,000)
    Free and discounted services/products
    W2 pay structure

    Responsibilities

    Act as operations manager to oversee and manage all aspects of Amazing Lash Studio Memphis East
    Ensure a high level of service and execution of organizational standards
    Act as main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as needed
    Sales management duties include management and motivation to set, achieve and exceed personal, team and individual sales/retail goals.
    Assist Franchisee in interpreting performance indicator data, setting and achieving studio membership, retention, and marketing goals
    Consistently creates a friendly, professional, and impeccably clean environment for guests

    Demonstrates desired behavior for staff including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and timely follow-up with guests.

    Provides strong leadership / management presence while implementing problem solving skills
    Maintains quality service by enforcing organization standards
    Coaches and trains sales associates and esthetician/cosmetologist staff on customer service and the sales/operations process
    Manages staff schedules and Inventory management

    Manager Qualifications
    Experience in management including but not limited to experience as a sales manager,

    operations manager, or general manager
    Experience in managing a team of 8-15 employees (scheduling, on-going training, incentive plans, setting goals, accountability procedures etc.)

    Has excellent leadership, general manager, and sales manager skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.

    Implement structure, policies, and procedures. Customer Service oriented
    Ability to identify and problem solve, set expectation, goals, and delegate
    Strong verbal and written communications skills
    Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
    Must be an excellent organizer and problem solver with strong project management skills
    Must be able to work flexible days and hours, including nights, weekends, and holidays
    Competent trainer and motivator. Mind Body Salon Software experience a plus
    Experience in beauty, luxury brands and fashion industry a plus
    Apply today to see if Amazing Lash Studio brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career


    Responsibilities:

    Legal Disclaimer:
    2024 Amazing Lash Franchise, LLC (ALF). Each Amazing Lash Studio location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners studios are their employees, not those of ALF. Amazing Lash Studio and Amazing Lash Studio + design are registered trademarks owned by ALF.
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