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district manager - Syracuse, United States - CROSSMARK
Description
The District Manager position coordinates, via phone and email, a regional territory of retail service merchandisers to ensure projects are completed as scheduled.
Providing guidance to retail merchandisers as first company contact.
Tracking completions in assigned region, providing timely proactive and reactive coverage of all account calls, meeting company set completion goal monthly.
Communicating work assignments and project expectations to retail merchandisers.Responding to inquiries from the Account Management team.
Consult with Operations Director regarding issues with Service Representatives such as: performance, policy adherence, etc. and address accordingly.
Observing and implementing established policies and procedures.
Documenting communication with retail merchandisers.
Qualifications
A Bachelor's degree and 1-2 years related experience and/or training; or equivalent combination of education and experience.
Experience with Microsoft Office programs, such as Word, Excel, and Internet related programs.
Effectively communicate, both verbally and in writing.
Prioritize and multi-task multiple projects successfully to completion.
Resolve problems, handle conflict, and make effective decisions under pressure.
Work independently and within a team environment.
Organize, schedule, and follow instructions.
Be flexible to accommodate schedules, deadlines, etc.
Be resourceful, assertive, detail oriented, energetic, and highly self-motivated.
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