No more applications are being accepted for this job
- Assisting in the development and implementation of local programs and/or in the development of local policy and procedures for administering Federal and State programs;
- Directing staff in the analysis and interpretation of complex cases and monitoring compliance with Federal, State and County regulations, policy and procedures;
- Hiring, training, supervising, monitoring and evaluating the work of benefits program specialists, case aides, and temporary staff;
- Developing internal operating systems;
- Evaluating service delivery to recommending process improvements;
- Conducting program outreach to connect with eligible citizens;
- Preparing and maintaining program records;
- Drafting reports using Microsoft Word and Excel; and
- Serving as liaison to external agencies regarding the interpretation of regulations and new program developments.
- VACMSE6001: Introduction to VACMS
- VACMSE6002: Applications and Cases in VACMS
- VACMSE6003: Additional Data Collection Tools
- VACMSE6004: Eligibility Determination Final Steps
- VACMSE6020: Intake & Data Collection in the VACMS
- VACMSE6040: Eligibility Determination Process & Eligibility Results
- VACMSE6050: Using the New Data and Populate Buttons
- VACMSE6090: Tasks and Reminders
- VACMS7010: Viewing and Printing Forms
- VACMSC1002: VACMS Basics classroom
- Administering TANF, View, Child Care Subsidies, Medicaid, Foster Care IV-E and SNAP programs in a Virginia human service agency;
- Determining eligibility in one or more of the programs listed above;
- Managing and coordinating the work of others and/or supervising line staff; and/or
- Working knowledge of Commonwealth of Virginia automated systems including VACMS and VAMMIS.
- I have a Bachelor's degree in a related field.
- I have a Master's degree in a related field.
- I do not have a degree in a related field, but am substituting additional qualifying experience for the education.
- I have a degree in an unrelated field.
- None of the above.
- Less than 2 years
- 2 but less than 3 years
- 3 but less than 4 years
- 4 but less than 5 years
- 5 but less than 6 years
- 6 but less than 7 years
- 7 years or more
- Temporary Assistance to Needy Families program (TANF)
- View
- Child Care Subsidies
- Medicaid
- Foster Care IV-E
- Supplemental Nutritional Assistance Program (SNAP)
- General Relief
- Burial Assistance
- Energy Assistance
- Auxilary Grants
- None of the above
- Microsoft Word - None
- Microsoft Word - Beginner
- Microsoft Word - Intermediate
- Microsoft Word - Advanced
- Microsoft Excel - None
- Microsoft Excel - Beginner
- Microsoft Excel - Intermediate
- Microsoft Excel - Advanced
benefits program supervisor - Arlington, United States - Arlington County, VA
Description
Salary: $87, $135,283.20 AnnuallyLocation : Arlington, VA
Job Type: Full-Time Permanent
Remote Employment: Flexible/Hybrid
Job Number: A-DHS-WJ
Department: Department of Human Services
Division: DHS EID Public Assistance
Opening Date: 05/03/2024
Closing Date: 5/16/2024 11:59 PM Eastern
Position Information
Arlington County Economic Independence Division (EID) is hiring an experienced Benefits Program Supervisor to manage and administer a wide range of financial and medical assistance programs. Programs included are the Temporary Assistance to Needy Families program (TANF), Supplemental Nutritional Assistance Program (SNAP), Medicaid, Foster Care IV-E, Child Care Subsidy, General Relief, Burial Assistance, Energy Assistance, and Auxiliary Grants. The position will be responsible for the day-to-day management and supervision of one of five operating units within the EID which may include a combination of benefits program specialists, case aides, seasonal temporary staff, and volunteers.
Specific duties include:
Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs.
Selection Criteria
Minimums: Bachelor's degree from an accredited college or university with a degree in Social Work, Public Administration or a related field, plus
Experience: Considerable experience in the administration of public assistance programs.
Substitution: Additional qualifying experience can substitute for the education requirement. A Master's degree in a directly related field may substitute for up to one year of experience.
Licenses/Certifications: Completion of the following required VaCMS trainings prior to the date in position:
A pre-employment criminal records check will be conducted. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.
Must complete pre-hire federal background check and State of Virginia Central Registry check.
Additional Information
The pay ranges listed above are effective June 30, 2024.
Work Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. Some telework is available.
The official title of this position is DHS Benefits Program Supervisor.
Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Please do not give "see resume" as a response to the questions. Incomplete applications will not be considered.
#LI-Hybrid
Applicants who have questions or need assistance with the application may telephone or visit the Human Resources Department. Our staff will be happy to work with you to enter your application into the system. Public access computers are available at all County Libraries, and in the Human Resources Department.
The examination process for this position may include: (1) training and experience evaluation; (2) written and oral examination; (3) personal interview; (4) performance test/work sample; and/or (5) physical examination.
Applicants with disabilities may request reasonable accommodation during the application or selection process. Please call the ADA Coordinator at voice) or email .
Eligibility for Arlington County Government employee benefits depends on your position type (permanent or temporary) and your status (full-time or part-time).
More detailed information on benefits and conditions of employment is available on the Arlington County Human Resources Department website:
Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:
Paid Leave: Vacation leave is earned at the rate of five hours biweekly. Leave accrual increases gradually until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. Paid parental and family leave benefits are also offered. Leave is pro-rated for part-time employees.
Holidays: There are eleven paid fixed holidays each year, as well as two floating holidays. Initial allotment of floating holidays may vary based on when you are hired.
Health and Dental Insurance: Four group health insurance plans are offered - a health maintenance organization, two plans with in-network only coverage, and a high-deductible plan with in and out-of-network coveerage, along with a Health Savings Account (HSA). Group dental insurance is also offered, with two options for coverage. The County pays a significant portion of the premium for these plans for employees and their dependents. The County also contributes to the HSA.
Life Insurance: Basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance may be purchased for yourself, spouse, and/or children.
Retirement: The County retirement program is made up of three parts: a defined benefit (pension) plan, a defined contribution plan (401(a)), and a deferred compensation plan The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. The County also contributes to this plan. Employees become vested in the plan at five years of service.
For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)). The 457 deferred compensation plan allows you to save for retirement on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your pay. A variety of investment options are available for the 401(a) and 457 plans.
Other Benefits: The County also offers health care, dependent care, and parking flexible spending accounts; adoption assistance, tuition reimbursement; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other benefits.
Permanent, Part-Time Appointments:
Part-time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.
Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.
Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.
Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.
01
Please select your highest level of education:
Check the box that indicates the amount of experience in the administration of public assistance programs you possess:
Please indicate which programs you have experience in determining eligibility or substantial knowledge of (check all that apply):
Describe your experience in eligibility determination and supervisory work in public assistance programs. Please indicate the employer(s) for whom you performed this work as well as the name and nature of the benefit program(s) for which you qualified clients. Please include details related to TANF, Medicaid, SNAP or any other federal, state or local subsidy assisting low income persons. Please be sure to include your role (benefits program specialist, supervisor, etc.) in performing these tasks.
05
Please indicate your proficiency level with the following: