Jobs
>
Mooresville

    Senior Computer User Support Specialist - Mooresville, Alabama, United States - Cayuse Shared Services

    Cayuse Shared Services
    Cayuse Shared Services Mooresville, Alabama, United States

    2 weeks ago

    Default job background
    Permanent
    Description

    Overview:
    Cayuse Technologies, LLC is a Small Business Administration (SBA) Tribal 8(a) certified technology and government solutions provider.

    Founded in 2006, our past performance spans both private and public sectors, providing innovative solutions and delivery excellence across a range of information technology, business process outsourcing, and government client missions, focused on minimizing risk through the delivery of quality outcomes.

    The Senior Computer User Support Specialist Provides technical assistance to computer users. This position answers questions or resolve computer problems for clients in person, or via telephone or electronically. Provides recommendations on equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies.

    Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets.

    All duties and responsibilities performed in accordance with the Core Values of Cayuse.


    Responsibilities:
    Provides technical assistance to computer users

    Identifies logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance

    Updates and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable

    Answer questions or resolve computer problems for clients in person, or via telephone or electronically

    Possesses and applies a comprehensive knowledge across key tasks and high impact assignments.

    Plans and leads major technology assignments.

    Evaluates performance results and recommends major changes affecting short-term project growth and success

    Functions as a technical expert across multiple project assignments.

    Deliver 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices

    Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices

    Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies.

    Other duties as assigned.


    Qualifications:
    Associates Degree

    6 years of experience in Computer User Support

    Comprehensive knowledge of IT Technical Support

    Knowledge of Lifecycle Replacement of Equipment

    Secret Clearance Required.

    COMPTIA Security Certification

    Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.


    Minimum Skills:
    Self-starter with the ability to learn new tasks and skills.

    Strong organization and communications skills.

    Ability to multitask and have practical time management skills.

    Team Player

    Proficient in Microsoft Office Suite, Word, Excel, PowerPoint, Teams, and SharePoint.


    Pay Range:
    USD $ USD $36.96 /Hr.
  • Smartfox Solutions

    IT Support Specialist

    2 weeks ago

    Smartfox Solutions Decatur, United States

    Job Description · Job DescriptionIT Specialist · This position will provide LAN and desktop support to end-users and customer service on company-supported computer applications, platforms, and devices. The specialist should be able to troubleshoot problems and advise on the appro ...

  • SSP Innovations, LLC

    ESRI GIS Support Specialist

    7 hours ago

    SSP Innovations, LLC Alabama, United States

    There are Level I and Level II GIS Support Specialist positions available. · The ESRI GIS Support Specialist develops solutions to 3-GIS software problems to meet the needs of the internal and external customers. In this position you will be responsible for handling day-to-day cu ...

  • Cook's Pest Control, Inc.

    Network Support Specialist

    3 weeks ago

    Cook's Pest Control, Inc. Decatur, United States

    Job Description · Job DescriptionCompany Description · Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1650+ employees and 37 locations. Cook's has been servicing customer for over 90 years and is known throughout the Southeast for their integrity, ...

  • SAIC

    Program Support Specialist

    1 day ago

    SAIC Huntsville, United States

    Description · SAIC is seeking a motivated and ambitious Program Support Specialist to join the Software, Simulation, Systems Engineering and Integration Directorate (S3I) Joint Technology Center – Systems Integration Lab (JSIL) Tech and Cert Center. The PM Team Member will assist ...

  • TEKsystems

    IT/Application Support Specialist

    2 days ago

    TEKsystems Madison, United States

    :This is a position that will primarily be responsible for the maintenance and support of the SAP (ERP) application. The company uses SAP for accounting and some HR functions. This support technician will also be the secondary point of contact for the company's IT/technical suppo ...

  • Simulation Technologies, Inc.

    Administrative Support Specialist

    1 week ago

    Simulation Technologies, Inc. Huntsville, United States

    Administrative Support Specialist · Overview · SimTech, Inc., named as a 2024 Best Place for Working Parents, is seeking a candidate for an Administrative Support Specialist to join our growing, diverse and dynamic team in Huntsville, AL. · Responsibilities · Support Government ...

  • SAIC

    Program Support Specialist

    2 weeks ago

    SAIC Huntsville, United States

    · SAIC has an immediate need for a Program Support Specialist to support the Software Sustainment Senior Director and team at SAIC in Huntsville, Alabama. Hybrid Remote. · Responsibilities and Duties: · Create/manage communications for the program, specific groups, and/or indivi ...

  • JS Solutions

    Logistics Product Support Specialist

    3 weeks ago

    JS Solutions Huntsville, United States

    Job Description · Job DescriptionSalary: · ABOUT US · JS Solutions (JSS) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB) dedicated to providing comprehensive solutions, strategic consulting, and support services to Federal Government Agencies, Department of Defense ...

  • NMR Consulting

    Program Support Specialist- FSO

    6 days ago

    NMR Consulting Huntsville, United States

    **Description** · NMR Consulting is seeking a Program Support Specialist/Facility Security Officer providing support to the Program Manager for MDA (Missile Defense Agency) RECS (Research and Development Enterprise Collaboration Service) Program. · The ideal candidate will be k ...

  • Futaba

    Technical Support Specialist II

    1 week ago

    Futaba Huntsville, United States

    Job Description · Job Description Immediate opportunity to join Futaba Hobby Radio. Have fun, work hard and receive competitive pay,90% paid health benefits and a generous time off policy. This position does include some dedicated weekends to attend hobby events in different loca ...

  • Range Generation Next LLC

    Computer Support Specialist III

    2 days ago

    Range Generation Next LLC Huntsville, United States

    Job Description · Job DescriptionReady to launch your career? RGNext operates, maintains, and sustains mission-critical systems to provide safe and effective launch, testing, and tracking of Department of Defense, civil, commercial and international space lift vehicles. We suppor ...

  • RGNext

    Computer Support Specialist III

    18 hours ago

    RGNext Huntsville, United States

    Ready to launch your career? RGNext operates, maintains, and sustains mission-critical systems to provide safe and effective launch, testing, and tracking of Department of Defense, civil, commercial and international space lift vehicles. We support ballistic missile, guided weapo ...

  • Thompson Gray Inc.

    GFEBS ERP Support Specialist

    1 day ago

    Thompson Gray Inc. Huntsville, United States

    Job Description · Job DescriptionEOE STATEMENT · Thompson Gray is an Equal Opportunity Employer and VEVRAA Federal Contractor. This contractor and subcontractor shall abide by the requirements of 41 CFR a), a) and a). These regulations prohibit discrimination against qualified i ...

  • Torch Technologies

    IT Technical Support Specialist/Help Desk III

    1 week ago

    Torch Technologies Huntsville, United States

    Job Description · Torch Technologies Inc., is seeking a IT Technical Support Specialist/Help Desk III to support the IT Department. Duties includes: Installs, diagnoses, repairs, maintains, and upgrades all workstation related hardware and software and other end-user devices. Pr ...

  • Galapagos Federal Systems

    Computer User Support Specialist Advanced

    22 hours ago

    Galapagos Federal Systems Huntsville, United States

    Job Title: Computer User Support Specialist Advanced -4786 · Job Location: Huntsville, Alabama 35898 · Job Summary · Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the Computer User Support Specialist position and to join our team ...

  • Velocity Solutions

    Specialist in Gynecology and Obstetrics

    2 weeks ago

    Velocity Solutions Morgan, United States

    Are you looking for a new professional development opportunity? Then we have an exciting challenge for you. · On behalf of our client, an academic teaching hospital with approximately 500 beds in the Erfurt area, we are currently seeking a specialist or senior physician in gyneco ...

  • Atlas Ventures

    Training to become a merchant

    2 weeks ago

    Atlas Ventures Morgan, United States

    Trainee "Insurance and Financial Services Specialist (m/f/d)" - District Office DresdenYour school days are coming to an end and maybe you're not sure yet where your professional journey should take you. Or maybe you already know that you want to train as an Insurance and Financi ...

  • Science Applications International Corporation

    Program Support Specialist

    2 weeks ago

    Science Applications International Corporation Huntsville, United States

    SAIC has an immediate need for a Program Support Specialist to support the Software Sustainment Senior Director and team at SAIC in Huntsville, Alabama. Hybrid Remote. Responsibilities and Duties: Create/manage communications for the program, specifi Support Specialist, Support, ...

  • Gray Analytics

    Program Support Specialist Levels I

    6 days ago

    Gray Analytics Huntsville, United States

    Gray Analytics was founded in 2018 with a vision to bring innovative and creative solutions in the cybersecurity, IT, engineering, and scientific spheres. Our customers span across the commercial and federal domains with our goal being to bring excellent customer service to our c ...

  • Athens State University

    Library Support Specialist

    2 weeks ago

    Athens State University Athens, United States

    The Library Support Specialist assists with various critical tasks in the technical services area, such as the cataloging and processing of library materials, and ensuring the accuracy of metadata within the library services platform (LSP). This posi Support Specialist, Library, ...