- Review accounts and contact customers via email and phone regarding past dues invoices.
- Notify stations/sales reps regarding billing issues and discrepancies.
- Notify stations/sales reps of high-risk customers to be placed on hold.
- Research and analyze credits on account(s) due to overpayment and/or misapplication. Credits should not age past 90 days.
- Release/approve customer accounts, approve quick checks, and approve adjustment and bill to change requests.
- Proficiency in Microsoft Office, CargoWise, AS400 and GetPaid preferred.
- Other duties and responsibilities will be assigned as business demands deem necessary.
- A team player who works well with others – being respectful to our teammates is a Core Value
- A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
- Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
- Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture
- High School Degree required.
- 1+ years' experience within Accounts Receivables preferred.
- Ability to effectively communicate in an oral and written manner, with professionalism while conducting oneself according to policy. Proper grammar, spelling etc. should be reviewed prior to sending written communication.
- Willingness to be trained and to assist the Credit Request team with processing customer credit applications.
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Accounts Receivable Collector - Itasca, United States - AIT Worldwide Logistics, Inc
Description
Come move the world with us
Wake up each day to be part of a global movement. A movement to make an impact. A movement to go for it A movement to provide best-in class solutions. A movement to be empowered. A movement to do the right thing.
Make AIT Worldwide Logistics the next stop on your career journey
See what our teammates say about working at .
The Accounts Receivable Collector is responsible for management and collections of an assigned group of station accounts. Responsibilities include identifying trends impacting payments and issues, monitoring credit limits and reviewing account balances while consistently maintaining updated account notes in AR software system. This position requires use of multiple software systems, including but not limited to, AS400, CargoWise (CW), OnBase and GetPaid.(GP). Excellent organizational and communication skills (both verbal and written) are a key aspect of this position.
Other Skills We Hope to See:
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
About AIT Worldwide Logistics:
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America's-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action .
AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at ext 5218.
