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La Grange

    Public Services Librarian for Outreach - La Grange, United States - La Grange Public Library

    La Grange Public Library
    La Grange Public Library La Grange, United States

    1 month ago

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    Description

    Job Description

    Job DescriptionDescription:

    SUMMARY OF ROLE
    The Public Services Librarian provides a positive and welcoming experience for patrons and assists with their information needs through excellent customer service that enhances their library experience. The Public Services Librarian engages with the community through programs, collections and services that meet patron needs and facilitate their use of library services.

    ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES
    • Conduct reference interviews to identify and fulfill patrons' information needs through available resources, including referrals to other agencies where appropriate.
    • Instruct and guide patrons in the use of library resources, including resolving technology issues when accessing library resources
    • Collection Management responsibilities for assigned areas and participation in our Collection Management Committee
    • Participate in the development, delivery and evaluation of programs, services and other activities that meet the needs of people of diverse backgrounds and interests.
    • Engage with the community through participation in outreach/inreach events, organizations, groups, and other initiatives in order to inform the development of library programs, collections and services.
    • Promote awareness, interest and use of the collection and services.
    • Participate in community-wide associations and development opportunities for the purpose of generating potential new services.
    • Act as Person-in-Charge. Interpret and enforce library policies and procedures and resolve customer concerns.
    • Other responsibilities and duties as assigned.
    KNOWLEDGE AND SKILLS
    • Knowledge of current library theories, issues, practices and trends
    • Establish and maintain effective working relationships with staff, vendors and the public.
    • Exercise effective and appropriate judgment and independent decision-making.
    • Remain calm and resolve issues in difficult situations.
    • Adapt and respond positively to changing work situations and environments.
    • Prioritize tasks to solve problems and produce accurate work in a timely manner
    • Adept at operating a personal computer, Microsoft Office, PC applications, and electronic resources as used in libraries.
    • Familiarity with new and emerging technologies used in libraries; ability to learn and assist others with them.
    • Interpret library policies, objectives and services for community groups, educational leaders, other organizations, and the public
    • Proficient use of business English, spelling, punctuation, grammar, and concepts to communicate effectively in a variety of formats.
    Requirements:

    Minimum Qualifications

    • Master of Library Science from an ALA-accredited institution or equivalent work experience
    • At least one (1) year of work experience in a public service environment
    • Experience working in a public library preferred
    • Commitment to continuous improvement and self-directed learning
    • COVID-19 Vaccination Requirement

    Working Conditions

    • Primarily works in a standard, office workstation environment requiring extensive periods of sitting, using a computer keyboard, and reading a computer monitor.
    • Frequently moves between different areas of the library to provide customer service
    • Occasional work outdoors (Farmer's Market, Outreach events, etc.)
    • Occasional bending, lifting, reaching or push/pull up to 100 pounds and lift to 25 pounds
    • Regular travel to meetings, training, or offsite work within the La Grange service area and across Illinois that requires access to regular, reliable transportation
    • Opportunity for some hybrid work and schedule flexibility
    • This position requires regular evening and weekends
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