- Support new product introductions at customer sites, working with customer engineers to integrate our technology into their workflows in the lab and fab for failure analysis, characterization, and metrology.
- Application development and training to ensure that users can extract the full value of our technology and achieve the best possible results
- Collaborative development of new processes and applications as needs and technologies evolve for the customer.
- Provide on-site professional technical support, primarily in North America.
- Develop innovative solutions to customer challenges.
- Support tool acceptance and new technologies on location and in coordination with the product and service teams.
- Develop positive relationships with our customers as the technical partner for solving their challenges, explaining our technology, and assisting with application development.
- Coordinate closely with internal product, engineering, marketing and account teams on product acceptance and development.
- Provide detailed technical feedback to the product teams on customer needs and product performance in the field.
- Minimum education requirement is an undergraduate degree in Physics, Materials Science, Chemistry, Electrical Engineering, or a related field with 8+ years of proven experience; an advanced degree is preferred with 6+ years of demonstrated ability.
- Experience with Optical or Electrical fault isolation techniques and semiconductor analytical equipment including testers and testers interfaces.
- Hands-on experience with Scanning Electron Microscopes, other electron beam techniques and vacuum systems.
- Understanding of semiconductor device operation/processing, statistical process control, device physics, and failure analysis techniques.
- Excellent, clear communication skills and the ability to nurture positive, productive relationships with customers is a must.
- Excellent problem-analysis and solving skills.
- Ability to travel both domestically and internationally (between 25-50% based on location) and possession of a valid passport.
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Sr Field Applications Engineer - Hillsboro, United States - Thermo Fisher Scientific
Description
Work Schedule
Other
Environmental Conditions
Office
Job Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Location/Division
The Semiconductor Business Unit provides solutions in pathfinding, yield learning, and failure analysis of semiconductor ) processes and manufacturing. Our broad range of high-performance microscopy workflows provides critical data at the micro-, nano-, and picometer scales. Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in semiconductor ) technology, the team is dedicated to the pursuit of discovery. Our employees work with companies on the forefront of semiconductor innovation as they develop and characterize the processes that will lead to the technologies of tomorrow.
Location: Candidate can live in either Fremont, CA or Hillsboro, OR. There is no relocation assistance. There will be up to 50% travel within Fremont, CA, Hillsboro, OR and possible international travel.
Discover Impactful Work:
The Semiconductor Field Applications Team provides technical expertise to top leading semiconductor ) companies developing groundbreaking products and processes using our innovative microscopy technology. The Applications team works at the intersection of the product team, the account team, and the customer to grow our business and ensure the success of our customers.
Key results are:
A day in the Life:
The Senior Field Applications Engineer is the technical professional responsible for enabling our industry customers in the integration of our tools into their processes supporting the development and production of semiconductors and related technologies.
What you will do
Keys to Success:
This position is ideal for a creative and dynamic technologist with a focus on innovation and customer happiness. The successful candidate will possess the following combination of education and experience:
Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
