- 1+ years leadership experience demonstrated through one or a combination of the following: coaching, training, or motivating a diverse work team
- Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals
- Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction
- Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability
- Proven record of balancing risk and making sound decisions while achieving business goals
- Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service
- Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results
- Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills
- Proficiency in computer skills and professional programs (for example, Microsoft Office)
- Ability to pass pre-employment assessments and compliance requirements
- Availability to work weekends and/or extended hours as required to run the business
- Must be able to travel to any financial center within the defined marketDesired Qualifications:
- 1+ years management experience including hiring, coaching, and developing direct reports
- Experience in the following industries: Consumer banking/financial services, mortgage, retail or hospitality
- Undergraduate degree
- Bilingual (fluent verbal and written) Skills:
- Coaching
- Customer Service Management
- Customer and Client Focus
- Performance Management
- Talent Development
- Business Operations Management
- Recruiting
- Result Orientation
- Risk Management
- Sales Performance Management
- Inclusive Leadership
- Leadership Development
- Prioritization
- Problem Solving
- Referral ManagementShift:1st shift (United States of America)Hours Per Week: 40
-
Center Manager
1 week ago
Wax Center Partners Mesa, United States: · **Do you want to work with an exceptional team who helps their clients look and feel fabulous?** · **Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?** · **Do you have a passion for Leadership? Are you looking to put your love ...
-
Sapphire Technologies Scottsdale, AZ, United States Freelance**What we offer you**: · - **Family-run company** where **appreciation** is highly valued · - **Flat hierarchy** and **great professionalism**: · - Open, **team-oriented** work atmosphere with extensive **room for creativity**: · - Our **in-house Tempton Academy** supports you ** ...
-
Manager Service Center
1 week ago
LPL Financial Tempe, United StatesAre you a dynamic leader with a passion for driving success? Do you possess a natural talent for inspiring and motivating others to achieve greatness? Would you thrive in a role that involves analyzing data, pinpointing areas for process improvement, and spearheading initiatives ...
-
Call Center Manager
2 weeks ago
Floor Daddy Tempe, United StatesPay: $70, $77,998.00 per year · **Benefits**: · - 401(k) · - 401(k) matching · - Dental insurance · - Health insurance · - Life insurance · - Paid time off · - Vision insurance · Schedule: · - Monday to Friday · - Weekends as needed · Ability to Relocate: · - Tempe, AZ 85282: Rel ...
-
Center Manager
2 weeks ago
BioLife Plasma Services Phoenix, United States**About BioLife Plasma Services** · Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities f ...
-
Center Manager
2 weeks ago
Planned Parenthood Arizona Inc Phoenix, United StatesPlanned Parenthood Arizona (PPAZ) is Arizona's largest reproductive health care provider, serving over 34,000 patients every year. PPAZ also works to educate communities, lead research directly impacting Arizonans; and advocate for access to health care, resources, and democracy ...
-
Sales Center Manager
1 week ago
Poolcorp Tempe, United States**Company Overview** · POOLCORP is the leading business-to-business wholesale distributor of swimming pool and landscape supplies, equipment, and related outdoor living products. Through our subsidiaries, SCP Distributors LLC, Superior Pool Products LLC, and Horizon Distributors ...
-
Center Manager
2 weeks ago
Wax Center Partners Gilbert, United States: · **Do you want to work with an exceptional team who helps their clients look and feel fabulous?** · **Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?** · **Do you have a passion for Leadership? Are you looking to put your love ...
-
Data Center Program Manager
2 weeks ago
IES Communications Tempe, United States**Job Description**: · **THIS ROLE REQUIRES CURRENT OR PREVIOUS EXPERIENCE WITHIN HYPERSCALE DATA CENTER PROJECTS AND PROJECT TEAMS** · **Job Summary**: · The Program Manager is responsible for the portfolio management of either client-based, or rollout specific programs, as assi ...
-
Financial Center Manager
4 days ago
Bank of America Mesa, United StatesAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. · One of the keys t ...
-
Care Center Manager
1 week ago
Secure Transportation Company Inc Phoenix, United States**Summary Description** · The Care Center Manager is responsible for the execution of various call center strategies which is · inclusive of meeting all service level standards for the lines of business supported within the Care Center. In addition, this role must conduct regular ...
-
Community Center Manager
2 weeks ago
Wilson School District #7 Phoenix, United StatesAt Wilson School District, we believe that education should be shaped by a sense of purpose. As the **Community Center Manager** your roll is to help to facilitate the smooth running of the Community Center to support the Wilson School District family. This is a full-time exempt ...
-
Plasma Center Manager
2 weeks ago
Biolife Plasma Services Phoenix, United States**Please take this **virtual tour** to get a sneak peek of one of our Plasma Donation Centers.** · **About the role**: · Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the District Mana ...
-
Customer Care Call Center Manager
2 weeks ago
FlexTG Mesa, United StatesAre you ready to lead a team to excellence in customer service? We're seeking an experienced Call Center Manager at our national HQ location in Mesa, AZ to take charge as a leader in our Service Operations team. As the **Customer Care Call Center Manager**, you'll play a pivotal ...
-
Call Center Manager
1 week ago
IronRod Health Phoenix, United States: · IronRod Health is an innovative healthcare services company that delivers premium cardiac device · services via remote monitoring, in-clinic follow-ups, and hospital services. Our mission is to deliver · premium care with efficient, timely service that improves patient outcom ...
-
Financial Center Manager
3 weeks ago
Bank of America Surprise, United StatesAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. · One of the keys t ...
-
Manager, Claims Contact Center
2 weeks ago
USAA Phoenix, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to g ...
-
Call Center Manager
1 week ago
Bath Planet Scottsdale, United StatesJob Description · Job DescriptionConfirmation Call Center Manager · Creating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were cr ...
-
Door Center Commercial Manager
1 week ago
Entrematic (Amarr) Phoenix, United StatesAre you looking for a new challenge within commercial overhead sectional doors? Maybe this job as a Commercial Overhead Door Manager in Phoenix, AZ is for you · Amarr, a part of global opening solutions company ASSA ABLOY, is growing our market presence with commercial overhead s ...
-
Distribution Center Assistant Manager
3 weeks ago
Castle Megastore Phoenix, United States**$60-$65K DOE** · **The Distribution Center Assistant Manager organizes, directs, and controls the activities of the operations function of the distribution center. Guarantees the delivery of our merchandise to stores. Meets quality and safety standards in the process and proced ...
Market Financial Center Manager - Scottsdale, United States - Bank of America
Description
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us
Job Description:
This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource. Key responsibilities include managing as a business owner, fostering a team environment, and instilling an effective client-centric and risk culture. Job expectations include driving operational excellence, ensuring that all aspects of the financial center run effectively and cohesively.
Required Qualifications: