- Associate degree or equivalent in related field
- Strong customer service skills
- Analytical thinker
- Troubleshooting and problem solving skills
- Oral and written communication skills
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Entry Level Help Desk Technician
1 week ago
The Reynolds and Reynolds Company Dayton, United StatesThe Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will ...
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Help Desk Technician
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Dayton Area School Consortium Trotwood, United StatesPosition Type: · Technology · Date Posted: · 4/22/2024 · Location: · Central Office-Board of Education · District: · Trotwood-Madison City Schools - website · Salary Schedule: Schedule L: · Column V · Work Calendar: 260 days · Daily Work Hours: 8 hours · Status: Full-Time, ...
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Vascular Tech
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IT Technician
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Fleet Mechanic II 2nd shift
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Serco Group Dayton, United StatesPosition Description · Looking for a 2nd shift Fleet Mechanic II position at a place you can make a difference every day? Discover this great opportunity in Dayton, OH. Serco is the nationwide leader in our industry and works exclusively for large, utility fleet customers through ...
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System Administrator 2
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CDO Technologies, Inc. Dayton, United StatesAre you ready to apply cutting-edge technologies to solve real world problems? Do you thrive in an environment where people leverage technology and processes to build innovative and sustainable solutions? You might just be a perfect fit for the CDO team. Since 1995, CDO Technolog ...
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Instrumentation Technician
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Instrumentation Technician
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ManTech International Corporation Dayton, United StatesSecure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national security while working on innovative projects t ...
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System Administrator
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ManTech Dayton, United StatesSecure our Nation, Ignite your Future · Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national security while working on innovative projec ...
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Customer Support Technician
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Modern Technology Solutions Inc Beavercreek, United StatesOwn Your Future. · Why is MTSI known as a Great Place to Work? · Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. · Values: Our first core value is that employees come first. We challenge our co-wor ...
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Computer Service Technician
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Dine Development Corporation Dayton, United StatesJob Summary:: · DDC IT Services is seeking a Computer Service Technician to join our Wright Patterson Air Force Base Team. The candidate must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and ...
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Computer Service Technician
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Dine Development Corporation Dayton, Ohio, United States PermanentJob Summary:: · DDC IT Services is seeking a Computer Service Technician to join our Wright Patterson Air Force Base Team. The candidate must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and t ...
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Desktop Support Technician
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Instrumentation Technician
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Infrastructure Engineer
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Fleet Mechanic 2nd shift- Xenia, OH
2 weeks ago
Serco North America Xenia, United StatesPosition DescriptionJoin Serco as a Fleet Mechanic in Xenia, OH. Overtime eligible but not required. With competitive pay above industry standards, full benefits, paid training, and tool allowances, you don't want to miss this opportunity M-F shift hours are around 12p - 8p.Serco ...
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Fleet Mechanic 2nd shift- Xenia, OH
1 week ago
Serco North America Xenia, United States Full timePosition Description · Join Serco as a Fleet Mechanic in Xenia, OH. Overtime eligible but not required. With competitive pay above industry standards, full benefits, paid training, and tool allowances, you don't want to miss this opportunity M-F shift hours are around 12p - 8p. · ...
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Strategic Business Support Representative
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Entry Level Help Desk Technician - Kettering, United States - Reynolds and Reynolds
Description
Position description:
The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resolution of issues.
Training:
Mentoring with an experienced Frontline consultant that includes active listening and hands on training. Formal classroom instructional training in various Hardware solutions.
Requirements:
Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including onsite dining, onsite medical center, and our fitness center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.