- Listen to our team members, acknowledge them, and provide opportunities for advancement
- Invest in the growth of our team members to help them reach their full potential
- Consider our team members in every significant decision we make
- Celebrate the achievements of our team members and motivate them to set even higher standards
- Oversee the day-to-day functions of the property, focusing on resident satisfaction and retention, complete resident lifecycle activities (e.g., lease administration, rent collection, and managing delinquencies), property finances, and property promotion following company guidelines
- Meet client expectations and deliver exceptional customer service
- Lead recruitment, interviews, feedback sessions, and hiring processes
- Foster a work environment that inspires team members to excel by sharing a common vision, offering guidance, and supporting their growth
- Implement a strategic marketing strategy to attract and retain residents
- Understand and adhere to the operational procedures specified in the property management contract
- Address resident concerns and act as a mediator between residents and the corporate office in matters related to common area maintenance and landlord regulations enforcement
- Stay updated on industry trends by participating in training sessions, staying informed through relevant publications, and building professional relationships
- Develop and execute site-specific emergency plans
- Maintain safety records for the property and team, handle property insurance claims, and oversee risk management initiatives
- Perform any other duties as assigned
- A high school diploma is a minimum requirement; a Bachelor's degree is desirable
- Two to three years of property management experience is essential
- One to two years of direct management experience is necessary
- Knowledge of resident rental processes is pivotal
- A real estate license is preferred (possibly required in certain locations)
- Familiarity with Yardi Voyager or similar systems is advantageous
- Exceptional organizational and time-management abilities
- Effective interpersonal skills to communicate with all levels of management
- Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
- Respect for confidentiality
- Capability to work independently, prioritize tasks efficiently in a fast-paced setting, and act promptly
- Ability to articulate technical issues clearly and concisely
- Proficiency in English (speaking, reading, writing, and comprehension)
- Knowledge in operating general office equipment
- Outstanding customer service and interpersonal skills
- Capacity to handle challenging situations and difficult individuals calmly
- Valid driver's license, a clean driving record, and current auto insurance are mandatory
- Adherence to safety protocols
- Completion of Avenue5 Fair Housing, Diversity, and Inclusion Training within the initial 30 days of employment
- Adherence to a consistent schedule, which may involve overtime, weekend shifts, and unconventional holidays
- Being on-call and providing assistance during on-site staffing shortages
- Possibility of travel (10-15%)
- Exposure to various environmental conditions (temperature, noise, atmospheric conditions)
- Potential contact with communicable diseases due to regular interaction with the public
- Possible exposure to confrontational individuals and hazardous substances
- Risk of exposure to heights, machinery, chemicals, electrical elements, and fire
- Avenue5 accommodates individuals with disabilities to perform essential duties
- Tasks include lifting up to 25 pounds, extensive walking, climbing stairs, and using maintenance tools
- Requirements for hearing, vision, sitting, standing, bending, and communicating effectively
- Color vision, depth perception, and field of vision capabilities
- Ability to handle and convey detailed instructions accurately and loudly
- Coping with stressful situations and exercising sound judgment under minimal supervision
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Property Manager - Portland, United States - Avenue5 Residential, LLC
Description
Avenue5 Property Management Company: Property Manager Role
The hourly pay for this position ranges from $28 to $33.65 per hour plus bonuses
This is a dual site role.
About Avenue5 Property Management
We are a proactive third-party multifamily property management firm with locations throughout the United States. Our energetic, inclusive, solution-oriented culture sets us apart, where we:
About the Property Manager Role
We are seeking a skilled property manager to oversee the overall operations of a property. This includes ensuring smooth operations, managing supplier contracts, overseeing maintenance, lease administration, and monthly reporting. The property manager plays a crucial role in cultivating a positive environment for residents, team members, and clients.
Property Manager Responsibilities and Objectives
Education and Experience
Skills and Requirements
Scheduling
Work Environment
Physical Requirements
This job description is not exhaustive and may evolve over the course of employment.
Promoting Diversity
Diversity contributes to a more enriching workplace environment. Avenue5 is committed to Equal Employment Opportunity and Affirmative Action practices, ensuring that all qualified candidates are treated fairly without regard to various factors.
