- Provides high quality support to the System Owner and end-users. This includes, user management, troubleshooting problems, training and managing change requests.
- Manages IOPS IT analysts on system configurations to meet end user requirements.
- Provides guidance and mentoring to other resources (internal and/or external to Regeneron or the IOPS IT Department).
- Provides technical guidance for the business and IOPS IT organization organizations
- Ensures all activities related to the application are in compliance with applicable regulatory guidelines and all Regeneron procedures and policies.
- Maintains responsibility for the accuracy of system documentation, including, User Requirement Specifications, Detail Design Specification, Configuration Specifications, Test Plans, and Summary Reports.
- Works with the Validation Department to ensure that applications are implemented in accordance with regulatory requirements and IOPS SOPs.
- Works with System Owners to prioritize change control requests and ensures their timely completion.
- Develops and ensures compliance to procedures for the applications group.
- Ensures projects are completed on time and within budget.
- Communicates progress to upper management and customers.
- Creates and manages strategic vision and direction of the applications team
- Acquires specific and up-to-date technical knowledge of all company processes and procedures associated with an ongoingapplication projects.
- Handles administrative duties related to managing IOPS IT applications support group.
- Manages IOPS IT applications support staff
- Ensures staff compliance with regulatory, corporate, and IOPS policies and procedures
- Works with staff in the development of annual goals
- Performs monthly performance reviews and develops annual performance evaluation of staff
- Follows the methodologies and standards for IT project documentation and implementation, which includes guidelines, procedures, standards, and monitoring for organizational compliance.
- Works with IOPS IT team and applicable vendors to develop and drive a strategic roadmap related to the application
- Associate Manager: 6+ years experience
- Manager: 7+ years experience
- Senior Manager: 8+ years experience
- May consider experience in lieu of education; level decided upon completion of an interview process
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Manager IT Applications - Tarrytown, United States - Regeneron Pharmaceuticals, Inc
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
This position manages a team responsible for the day-to-day maintenance and development of new functionality for Regeneron's IOPS IT Applications. The position is responsible for managing the associated system portfolio (EAMS/CCMS) and the support staff. This incumbent will assist in the development of the strategic vision for applications within IOPS.
As a Manager IT Applications, a typical day might include the following:
In order to be considered for this position, you must hold a BS/BA in Information Technology or related field and