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Saco

    Experienced Automotive Service Advisor/Writer - Saco, United States - Bill Dodge Auto Group

    Bill Dodge Auto Group
    Bill Dodge Auto Group Saco, United States

    3 weeks ago

    Default job background
    Description
    The Bill Dodge Nissan is looking to add experienced Service Advisors to our team.

    This is the perfect opportunity for an individual who is a highly motivated, results-driven, experienced professional with a passion for delivering an exceptional customer experience.

    If you are looking to become part of a winning team, work in a fulfilling environment, and exceed customers' expectations, then apply nowCompensation:

    $75,000-110,000

    per year (base + commission)

    Responsibilities:
    Greet customers in a friendly and prompt manner and handle all customer concerns in a professional, empathetic way.
    Obtain customer and vehicle information, enter all info into repair software.

    Promote the sale of labor, parts, and accessories in a consultative manner during initial drop off and over the phone after vehicle inspections.

    Set proper expectations of service costs and repair times and maintain communication with customers throughout their service experience.
    Gain approval from customer on all repairs and services before starting work.
    Follow warranty and department processes with proper documentation.

    Collect payment, if applicable, close the repair order, and redeliver the vehicle to the customer upon the completion of the vehicle's service.

    Establish and maintain good working relationships with customers to encourage repeat and referral business.


    Job Requirements/Qualifications:
    Prior Automotive Service Advisor experience is requiredExperience with CDK is preferredHave a valid driver's licenseOrganization and time management skillsHave a passion for customer serviceBe coach-able and willing to learnProfessional appearance and strong communication skills

    What We Offer:
    Health/Dental/Vision Insurance401k retirement planPaid Time OffCustomer and Recruitment Referral ProgramsCareer Advancement OpportunitiesEmployee discounts on sales, parts, and serviceBill Dodge Auto Group is an equal opportunity employer committed to diversity

    and inclusion.#@Dvs3

    #J-18808-Ljbffr
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