Home Care Scheduler - Winchester, United States - Home Instead Senior Care

Home Instead Senior Care Winchester, United States

2 weeks ago

Description

Home Instead in Winchester is actively seeking a Home Care Scheduler to join our team
The Scheduler is expected to perform a variety of duties in the coordination of scheduling service for clients. The Scheduler is responsible for scheduling clients and Caregivers in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships. Available shifts include 7am-3pm and 11am-7pm. Please note, position does require weekend availability.

This is a critical position that involves the following:

Creating and maintaining accurate client and Caregiver schedules in our scheduling system
Reacting quickly and communicating with clients and Caregivers on a daily basis
Resolving critical issues
Most a huge difference in a senior's life

Primary Responsibilities:

Create and maintain accurate client and Caregiver schedules in our scheduling system, with an emphasis on creating high quality matches and the development of extraordinary relationships.
Resolve all open schedules in a timely manner, ensuring our clients receive the care they are expecting
Monitor, mediate, and log all client and Caregiver activity utilizing our scheduling system.
Follow up with all client and Caregiver issues to ensure their problems are resolved.
Recognize and capture opportunities to increase service hours to enhance and/or increase quality care.

Benefits:

Paid Vacation
Insurance Plan
Aflac Option
Competitive Pay
Inquire about other benefits

Learn more about this opportunity by visiting or calling today

Position Information
Title:Home Care SchedulerID:2634
Please note that this is the job board for the franchise office located at 1400 Amherst Street, Winchester, VA 22601. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.

For job related questions please call the franchise office at

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