- Work closely with property leadership to ensure staff is trained, motivated, and functioning as an effective team.
- Manage resident retention and lease renewal programs ensuring occupancy levels are maintained at company standards.
- Review Competitive Market Analysis with Sales Associates and provide feedback for improvement.
- Regularly inspect and provide recommendations on the Perfect Sales Presentation, SWOTS, Tour Decks, Goal Boards, Lead2Lease, vacant units, models, and office areas.
- Review move-in files and confirm move-in activity, then work with the Property Manager to ensure effective communication and coordination between the property and HCSC.
- Work with Property Manager on property reporting (i.e. SODA's and delinquency) ensuring that information is accurate and submission deadlines are met.
- Participate in pricing and owner calls and lead investor tours providing informed and professional information as requested.
- Responsible for the full cycle of leasing apartment homes, following the Point of Sale Process.
- Assist Sales Associates in working through resident issues, involving the Property Manager if necessary.
- Work with the Sales Team to increase property income, resident retention, and lease renewals, as well as encouraging sales on other income opportunities, through the Point of Sale Renewal program.
- Collect security deposits, rents and all other funds associated with leasing and document each transaction properly in the community's management software system.
- Maintain confidentiality of sensitive documents and information.
- Participate in Market Surveys, Quarterly Competitive Market Assessments and Outreach Marketing activities to support the success of the property.
- Maintain a positive relationship with all Sales and Maintenance staff to ensure excellent inside customer service, teamwork, and accountability.
- Represent the community and Holland Partner Group in a professional manner at all times.
- Conform to company apparel standards and set a positive example for all Associates.
- Perform all other duties as directed and assist the overall team effort in any way possible.
- Thorough knowledge of Landlord Tenant and Fair Housing Laws.
- Excellent communications and organizational skills.
- Ability to work in a mobile leasing environment.
- Thorough understanding of and ability to train on Holland customer service and sales processes and expectations.
- Skilled in Microsoft Word, Excel and Outlook. Yardi software preferred.
- Basic office organizational skills.
- Ability to understand and clearly explain legal and lease documents.
- Ability to work well with people at all levels by building effective relationships and developing positive rapport.
- Strong diplomacy and customer service skills.
- Ability to accurately perform basic to intermediate mathematical functions.
- Independent decision-making ability within set parameters.
- Ability to prioritize and accurately perform multiple tasks concurrently.
- Skilled in providing quality feedback.
- Successful completion of the Sales Certification process.
- Ability to lift or move up to 20 pounds.
- Hearing and visual ability to observe and detect signs of emergency situations.
- Fluency in English both verbally and non-verbally.
-
Leasing Associate
4 days ago
Holland Partner Group Oakland, United StatesOverview: · Salary Range: $21.00-$25.00 per hour, plus potential for commission and bonus. · The Sales Associate is responsible for leasing apartment homes to potential residents and always encouraging renewals while providing excellent customer service in accordance with Holland ...
-
Leasing Associate
1 week ago
Holland Partner Group Oakland, United StatesOverview: · Salary range: $ $25.00 per hour, plus commission and bonus potential. · The Sales Associate is responsible for leasing apartment homes to potential residents and always encouraging renewals while providing excellent customer service in accordance with Holland Partner ...
-
Leasing & Resident Associate
2 weeks ago
Mayroad San Francisco, United States PermanentSummary/Objective of the Leasing and Resident Associate The Leasing and Resident Associate is the primary point of contact for residents and prospective residents of Mayroad housing units; initiates and maintains contact with prospective and current residents, including custome ...
-
Leasing Associate
1 day ago
Endeavor Agency Hercules, United States**Responsibilities** · - Conduct enthusiastic tours of the community and apartment homes and follow-up on all traffic and leasing leads to maximize rentals and achieve occupancy goals. · - Achieve customer satisfaction through responsiveness to needs, enhanced communication and u ...
-
Community Leasing Associate
4 weeks ago
Fairfield San Ramon, United States$1,000 First-Year Bonus* · Fairfield is looking for a Community Leasing Associate - Affordable to join their team. Our Community, Muirlands Apartments has 350 units and is located in San Ramon, CA. · OUR COMPANY: · At Fairfield, we are proud to be a leader in the multifamily h ...
-
Real Property Specialist, USCG Oakland
1 day ago
Tesla Laboratories. Inc. Oakland, United StatesJob Description · Job DescriptionDeveloping and recommending policies, plans, budgets, and procedures for accomplishing property acquisition objectives as directed by CEUO. The Contractor shall provide technical advice and guidance on regulations and procedural requirements invol ...
-
Assistant Manager
2 weeks ago
Lennar Oakland, United StatesAssistant Manager in Oakland, CA at LMC Location * · **Location:** · **Experience:** · Not Specified **Job Description** · **Overview** · **Our Company: 19th & Harrison Apartments** · At LMC, it's all about the team. LMC is a very special place to work, largely because of t ...
-
Property Supervisor
1 day ago
East Bay Asian Local Development Corporation Oakland, United StatesJob Description · Job Description Emphasizing our historic and continuing commitment to Asian and Pacific Islander communities, the East Bay Asian Local Development Corporation (EBALDC) works with and for all the diverse populations of the East Bay to build healthy, vibrant and s ...
-
Maintenance/Janitor
1 week ago
BRIDGE Housing Oakland, United StatesLocation: Oakland, CA · Summary · The Maintenance/Janitor is responsible for daily, weekly and monthly tasks associated with the cleaning and repair of the overall property and individual resident units. The maintenance staff is expected to maintain BRIDGE Property Management C ...
-
Maintenance/Janitor
1 day ago
Bridge Housing Corporation Oakland, United StatesJob Description · Job DescriptionLocation: Oakland, CA · Summary · The Maintenance/Janitor is responsible for daily, weekly and monthly tasks associated with the cleaning and repair of the overall property and individual resident units. The maintenance staff is expected to mainta ...
-
Resident Manager
1 week ago
Bridge Housing Corporation Oakland, United StatesJob Description · Job DescriptionSummary · The Resident Manager is responsible for the day-to-day management of the property including overseeing physical maintenance and upkeep, effectuating administrative and clerical tasks, maintaining positive resident relations, and adherin ...
-
East Bay Asian Local Development Corporation Oakland, United StatesJob Description · Job DescriptionEmphasizing our historic and continuing commitment to Asian and Pacific Islander communities, the East Bay Asian Local Development Corporation (EBALDC) works with and for all the diverse populations of the East Bay to build healthy, vibrant and sa ...
-
Maintenance Associate
3 weeks ago
Mynd Oakland, United StatesJob Description · Job DescriptionAbout Mynd: · Investing in real estate is one of the most reliable and powerful ways to build generational wealth. From Main Street to Wall Street, investors remain bullish on the long-term returns from residential real estate, especially the sing ...
-
SVP Real Estate
2 weeks ago
Clear Channel Communications, Inc. Oakland, United StatesCurrent employees and contingent workers click here to apply and search by the Job Posting Title. · Clear Channel Outdoor · Job Summary: · SVP for multiple regions on Western US. Reports to EVP Real Estate & Public Affairs. Oversees all regional real estate and public affairs ...
-
Assistant Property Manager
1 week ago
East Bay Asian Local Development Corporation Oakland, United StatesJob Description · Job DescriptionEmphasizing our historic and continuing commitment to Asian and Pacific Islander communities, the East Bay Asian Local Development Corporation (EBALDC) works with and for all the diverse populations of the East Bay to build healthy, vibrant and sa ...
-
Vice President of Finance
1 week ago
Scion Staffing Oakland, United StatesScion Nonprofit has been engaged to conduct an immediate search for a hands-on Vice President of Finance and Operations (VP) for a global nonprofit dedicated to enhancing the lives of children with critical illnesses. This incredible opportunity can make a real impact on the stra ...
-
Senior Accounting Analyst
2 weeks ago
BARTCA Oakland, United StatesSalary : $118, $154,431.88 Annually · Location : BART Headquarters - 10 Fl · Job Type: Full-Time · Job Number: · Executive Office: Finance · Cost Center: General Accounting · Opening Date: 01/08/2024 · FLSA: Exempt · Bargaining Unit: 1 · Marketing Statement · Ride BART to a sati ...
-
Project Manager I/II
1 day ago
East Bay Asian Local Development Corporation Oakland, United StatesJob Description · Job DescriptionEmphasizing our historic and continuing commitment to Asian and Pacific Islander communities, the East Bay Asian Local Development Corporation (EBALDC) works with and for all the diverse populations of the East Bay to build healthy, vibrant and sa ...
-
Advanced Marriage and Family Therapist
1 week ago
VETERANS HEALTH ADMINISTRATION Oakland, United StatesSummary · This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appo ...
-
Associate Director of Facilities
21 hours ago
KIPP Public Schools Northern California Oakland, United StatesPlease note: a cover letter is required for this position. Please tell us about your interest in working for KIPP · ________________________________________________________________ · Position Summary · The Associate Director of Facilities will join KIPPs leadership team during ...
Senior Leasing Associate - Oakland, United States - Holland Partner Group
Description
Overview
Salary range: $ $30.00 per hour, plus potential for commission and bonus.
The Senior Sales Associate is responsible for leasing apartment homes to potential residents and always encouraging renewals while providing excellent customer service and mentorship to Sales Associates, in accordance with Holland Partner Group's Core Values.
Responsibilities
Qualifications
Education: High school diploma or equivalent is required. A college degree or related coursework is preferred.
Experience: Two to three years of customer service and/or sales experience required. Retail experience is preferred. Prior supervisory/leadership experience strongly preferred.
Knowledge, Skills and Abilities Required:
Attendance: Position requires ability to work any of the seven days of the week, 52 weeks of the year. Due to property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours plus any other hours necessary to complete the job.
This position also requires:
Benefits: Holland is proud to offer a competitive and comprehensive benefits package including health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Life Insurance, Long-term Disability) and retirement savings through our 401(k), including employer match. Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability) and we are proud to offer our Employee Assistance Program (EAP) and Tuition Reimbursement. We offer PTO in addition to Paid Sick Leave, paid holidays and a generous Sabbatical after every 5 years of service. There are also opportunities to share in the success of the company through our profit share programs.
