Field Operations Specialist - Boston, MA, United States - Beacon Communities LLC

Description

Director of Property Operations, Old Colony – Boston, MA

At Beacon, we strive to make a difference in our residents' lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross section of our society. Our communities are healthy and vibrant. Because they are planned with care, consideration, and compassion.

The Director of Property Operations is a result driven manager responsible for achieving satisfactory financial performance goals and maintaining the physical condition and marketability of the communities.

The individual in this role effectively develops and leads strong property management, compliance, leasing, maintenance and resident services teams to accomplish short and long-term objectives for assigned portfolio.

Supervision Received:
Reports to the Regional Vice President of PM
Senior Maintenance Supervisor or Maintenance Director, Senior Property Manager or Property Manager

Responsible for achieving financial performance objectives and managing the portfolio's financial operations following company and government agency rules, regulations and guidelines.

Oversees preparation of annual operating budgets and performs budget projections for the property operations.
Analyses actual income and expenses against approved budget guidelines.
Conducts financial results reviews with Property Manager on a routine basis.
Oversees revenue management and pricing processes.
Ensures timely collection of resident and agency rents and/or subsidy payments. Implements appropriate collection practices.
Assesses and recommends changes to current policies and operational practices.

Sets operational goals for the property operations and establishes company standards for property operations, sales and leasing, collections, and customer service.

Enforces and adheres to company policies, rules and regulations.
Preserves and respects resident and applicant confidentiality.
Monitors and ensures program and regulatory compliance with the LIHTC and HUD programs.
Represents Beacon Communities to the public and collaboratively develops a partnership with public officials, businesses and agencies.
Acts as liaison to external and internal parties for all property-related emergencies.
Leads, manages, trains and develops a strong management team to drive the company's growth.
Manages, trains and develops on-site team.
Assist in succession planning and overall staff development for the site.
Oversees the physical condition and security of all communities within the portfolio.
Maintains knowledge of the physical condition of the property and ensures, through Maintenance Director, inspection readiness.
Assists other Beacon properties outside the region as requested by the Regional Vice President.
Fosters a positive, active and collaborative relationship with residents and ensures residents are being serviced appropriately.

Collaborates with Area Resident Services Manager and Senior Resident Services Coordinator to ensure program and service commitments are being met.

Bachelor's Degree in business or related field, advanced degree and/or professional certification preferred.

Experience:
Minimum five years property management experience including staff management and development, budgeting/ financial analysis. Multi-community, mixed income residential property management experience preferred.
Solid property management operational experience. Proven expertise in affordable housing programs. Ability to manage projects from conceptualization to implementation. Strong interpersonal skills that include conflict management and employee motivation. Knowledge of Microsoft Word, Excel and Yardi. Entrepreneurial, flexible, creative and detail oriented.

Beacon Management Competencies required for all Management positions:
Decision-Making/Judgment, Communication, Budgets/Cost Control, Managing for Results, People Development.
Director of Property Operations Functional Job Competencies required: Job Knowledge, Organizational Savvy, Managing Diversity, Leadership.
Medical, Dental and Vision insurance, beginning on the first of the month after hire.
401(k) with company match, short term disability and long term disability insurance.
Flex scheduling options to allow for early releases on Friday.

Company Overview:

Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing.

Beacon currently owns and manages approximately 18,000 apartments including affordable housing, market rate housing, and mixed income-housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing.
Beacon Communities LLC seeks a diverse pool of candidates.

We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class.

#