Valet & Bellperson (FT & PT) - Virginia Beach, United States - Hilton Grand Vacations

Description

Job Description

Why do Team Members Like Working for us:

Position offers:
Hourly Base Pay Plus Tips

• Day 1 Benefit Eligibility

• Daily Pay

• Competitive base pay
• Recognition Programs and Rewards
• Discounted hotel rates worldwide
• 401(k) program with company match.
• Paid Time Off
• Paid Sick Days
• Employee stock purchase program
• Tuition reimbursement programs
• Numerous learning and advancement opportunities

What will I be doing?

In search of an individual with a friendly personality, who enjoys greeting guests first and sharing with them all the lively amenities to enjoy at our resort.

Join our team and WOW every guest.

Our Bellperson/Valet greets and escorts owners/guests to rooms ensuring guest happiness and to ensure their stay is off to an excellent start.

You will get to be the first person our owners interact with at the property.

Here are your duties to be performed:

• Supervises property entrance and accepts guest arrivals.
• Greets and assists Owners and guests transporting and/or securing their luggage appropriately.
• Park guests' cars in designated area; retrieve cars for guests.
• Delivers messages and will assist with room move requests, groceries, and other inquires.
• Reports any problem or unusual activities to management.
• Ensures an organized, safe and clean front entrance and lobby area.
• Carries out reasonable requests by management including assisting other departments when needed.
• Know and use members names, preferences, and routines and develop a personal connection with each member. Provides instructions regarding the amenities of the room and property services and activities provided for guests' use. Delivers messages, express check-out folios, newspapers, and other requested items.
• Retrieving, transporting, organizing, and storing of luggage in designated area. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
• Driving/parking/retrieving all types of passenger vehicles (including those with automatic or manual transmissions) and records advance transportation request as needed.
• Maintain awareness of undesirable persons on property premises being a Safety & Security advocate.
• Special projects as given by leadership; responding to all guest requests to ensure client happiness.
• Willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.
• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.

At the core of our company's success are our Team Members.

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

First and foremost, we are seeking a positive demeanor and a cheerful smile

To fulfill this role optimally, applicants possess the following minimum qualifications and experience:

• 6 months Customer service experience
• Valid driver's license
• Self-starting personality with an even disposition
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds
• Stand, sit, or walk for an extended period of time or for an entire work shift and withstand outdoor extreme weather conditions
• Move at a speed that is required to respond to work situations (e. g., run, walk, jog), with or without reasonable accommodations

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• 1+ years prior Bellperson experience
• Resort, Hotel hospitality proven experience

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Don't wait Apply Today.

Qualifications

What will it be like to be a Team Member with Hilton Grand Vacations?

There's something truly unique about Hilton Grand Vacations.

The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work.

Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations.

Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations.

Our company also manages and operates two innovative club membership programs:

Hilton Grand Vacations Grand Vacations Club and The Hilton Club, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.