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    Fuel Zone Team Member - Vernon Hills, United States - Bears Fit

    Bears Fit
    Bears Fit Vernon Hills, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionJob Title: Fuel Zone Team
    Company: Bears Fit
    Directly Reports to: Operations Manager
    Department: Operations

    JOB DESCRIPTION
    The Fuel Zone Team Member plays an integral role in providing an exceptional front-line experience for our members and guests, and in doing so, contributes to the overall success of the company. Our Fuel Zone Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests.

    ESSENTIAL DUTIES & RESPONSIBILITIES:
     Acquiring your Food Handlers Certification within 7 days of employment
    Ringing up customers for purchased items and updating billing as needed
    Learning how to use all equipment and make all recipes
    Interacting with customers to ensure they have a pleasant experience
    Re-stocking product back to front, staying familiar with menu items, ingredients and prices
    Following all Food Handler guidelines, including, but not limited to:
    o Keeping hair pulled back and Bears Fit hat on at all times. If you forget your hat, you will be given a
    hair net.
    o Washing hands and wearing gloves when handling food, cups or straws
    Assisting members and guests with all inquiries and concerns
    Reporting all issues in a timely manner
    Contributing to maintaining the club-wide standards of cleanliness
    Assisting other departments when necessary
    Attending all required meetings
    Maintain an active and working knowledge of Bears Fit as a company, a well as all services and promotions
    Remain proficient in the policies and directives as outlined in the Member Services and Fuel Zone Playbook

    REQUIRED QUALIFICATIONS:
    1) Knowledge, Skills & Abilities:
    • General understanding of Fitness Industry
    • Ability to work with computers
    • Excellent customer service and interpersonal communication skills
    • Independent, self-starter with strong organizational skills
    • Must be a team player
    • Adhere to meal and rest break periods and must clock in and out for all shift times
    2) Minimum Certifications/Education:
    • Must complete company HR trainings
    • Food Handlers Certification (Required)
    3) Minimum Experience:
    • 1-2 years customer service experience preferred
    4) Physical Requirements:
    • Must be able to lift 45 pounds
    • Typing, using the telephone and computer mouse
    • Frequent sitting, standing, walking, and stair climbing

    This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.


    Benefits
    • Complimentary club membership
    • In club discounts
    • Sick leave
    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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