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Telecommunications Operator
2 weeks ago
Antelope Valley Hospital Lancaster, United States**Job Objective**: · Under the direction of the Manager of Admitting, operates a single or multiple position switchboard. Fills in self-scheduling form in a timely manner. Other miscellaneous duties as required. · **Essential Duties**: · - Coordinates, handles and processes incom ...
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911-telecommunicator Iii Pt
2 weeks ago
Lancaster County, PA Lancaster, United States**Position Summary**: · **JOB SUMMARY** · A fully functional 9-1-1 Telecommunicator who is responsible for dispatching calls to emergency service providers and who has demonstrated their ability to accept responsibility to learn additional dispatch positions. Specifically, this r ...
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9-1-1 Telecommunicator I
1 week ago
Lancaster County, PA Lancaster, United States**Position Summary**: · Discover a rewarding career with us · Our full-time positions come with an array of excellent benefits including comprehensive healthcare coverage, a pension plan, flexible spending accounts and even a student loan reimbursement program. · At Lancaster Cou ...
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Telecommunications Technician
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ViaPath Technologies Lebanon, United StatesOverview: · ViaPath is looking for a Telecommunications Site Technician to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, ...
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Dispatcher-telecommunicator/nightshift
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Telecommunication Technician Helper
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Linktech Inc Reading, United StatesOverview: · **Job Type**: Contract · Pay: $ $16.00 per hour · Expected hours: 40 per week · Schedule: · - 8 hour shift · - Monday to Friday · Ability to Relocate: · - Reading, PA: Relocate before starting work (required) · Work Location: On the road ...
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County of Berks Reading, United States_**Great Pay ($22.97/Hour) + Benefits: Overtime, Health, Dental and Vision, Flexible Spending, Short Term Disability, Long Term Disability, Life insurance, Vacation, Sick, Personal Days, 14 Paid Holidays, Retirement Plan, 457(b), Sign-On Bonus ($7,500) payable in 3 equal installm ...
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Titan Ventures Reamstown, United StatesThe German Railway offers over 500 professions nationwide and diverse entry opportunities for students and graduates. Every year, more than 1400 interns, working students, direct entrants, and trainees get to know us as a dynamic and innovative employer. Join us and help us move ...
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9-1-1 Communications Supervisor
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911 Assistant Communications Supervisor
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Information Technology Technician
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IT Support Center Technician I
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Custodial Worker 1
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Driver License Examiner
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Clerical Assistant 2 Lancaster Cao
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Income Maintenance Caseworker Lancaster Customer
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Community Health Nurse
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Utility Locator
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dispatcher-telecommunicator
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Milton Hershey School Hershey, PA, United StatesThanks to the foresight and generosity of Milton S. Hershey & his wife Catherine, Milton Hershey School (MHS) provides a cost-free home, food, clothing, healthcare and education to over 1,900 students from under-served settings. The school is expanding to serve more students and ...
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Dispatcher-Telecommunicator
3 weeks ago
Milton Hershey School Hershey, United StatesDescription · Thanks to the foresight and generosity of Milton S. Hershey & his wife Catherine, Milton Hershey School (MHS) provides a cost-free home, food, clothing, healthcare and education to over 1,900 students from under-served settings. The school is expanding to serve mor ...
9-1-1 Telecommunicator I - Lancaster, United States - Lancaster County, PA
Description
Discover a rewarding career with us
Our full-time positions come with an array of excellent benefits including comprehensive healthcare coverage, a pension plan, flexible spending accounts and even a student loan reimbursement program.
That's why we offer paid time off for sick, vacation and holidays, an employee assistance program, and family medical leave.
If you're passionate about making a difference, apply today to join us in serving the communityJOB SUMMARY
Learns the basic skills necessary to become functional in the skills of a call taker.
Since this is a position of learning, an employee in this class may not remain in this position beyond their first year of employment.
The employee must progress to a 9-1-1 Telecommunicator II.REPORTING RELATIONSHIPS
Work is performed under the general supervision of the 9-1-1 Communications Supervisor.
ESSENTIAL JOB FUNCTIONS
Efficiently operates the computer systems, telephone systems, and radio equipment in a timely manner while working in a fast-paced, multi-tasking environment.
Efficiently navigates the PEMA approved protocols in a timely manner by correctly determining the caller's situation and its corresponding protocol and then communicating instructions to the caller and dispatching the incident in a fast- paced, multi-tasking environment.
Employee will learn to compose and enter the information from the caller and radio into the correct format for entry in the computer aided dispatch system.
Responsible for entering the caller's information received into the computer aided dispatch system and queuing the "call" to the appropriate 9-1-1 Telecommunicator.
OTHER SPECIFIC TASKS OR DUTIES
Must present a proper appearance in accordance with LCWC Employee Handbook Section 4.4.
Receive and transmit messages through radio, telephone system, and computer that pertain to local, state, and federal public safety agencies.
Verifies and composes computer entries, and hit confirmations in the computer system operated by the Pennsylvania state Police and Federal Bureau of Investigation, as required.
Other duties designated by the 9-1-1 Communications Supervisor(s).
MINIMUM QUALIFICATIONS
High School diploma or equivalent.
KNOWLEDGE, SKILLS AND ABILITIES
Project a positive image by being supportive and cooperative with LCWC Staff, public safety personnel, public officials, news media, and the public at all times.
Must be able to provide your own transportation to meetings, training, appointments and be able to access those locations with reasonable accommodations.
Employee must be able to adapt to an ever-changing, fast-paced, multi-tasking work environment, and must be able to talk out differences and express opinions with co-workers and management staff.
Responsible for learning the operation of the telephone system and ensuring that a call can be properly received, transferred, and traced.
The ability to grasp instructions.
Sound knowledge of emergency service station identifiers, and their locations.
Sound knowledge of geographic locations within the county including fringe areas of bordering counties.
May be required to work outside of normal business hours to attend meetings or in an emergency.
REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES
Must successfully obtain the following certifications and re-certifications as needed; CLEAN, CPR, JNET, PEMA Approved Protocols, NCMEC, FEMA, IS-100, and 700, Basic Telecommunicator.
A person in this position may not have been convicted, plead guilty, or plead no contest to a felony or serious misdemeanor.
Must consent and pass a drug screening.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
An employee in this class must be able to communicate, sit, stand, walk, reach, and twist frequently. Employee must be able to sit for extended periods of time wearing a telephone headset while using computer equipment. Employee will troubleshoot PSAP equipment, as well as other computer and building systems. Therefore, employee must be able to pull, push, kneel, and squat occasionally. Lifting up to 10 pounds will be performed frequently.
ADDITIONAL INFORMATION
The County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits here.
Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability.
Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.
Discover a rewarding career with us
Our full-time positions come with an array of excellent benefits including comprehensive healthcare coverage, a pension plan, flexible spending accounts and even a student loan reimbursement program.
That's why we offer paid time off for sick, vacation and holidays, an employee assistance program, and family medical leave.
If you're passionate about making a difference, apply today to join us in serving the communityJOB SUMMARY
Learns the basic skills necessary to become functional in the skills of a call taker.
Since this is a position of learning, an employee in this class may not remain in this position beyond their first year of employment.
The employee must progress to a 9-1-1 Telecommunicator II.REPORTING RELATIONSHIPS
Work is performed under the general supervision of the 9-1-1 Communications Supervisor.
ESSENTIAL JOB FUNCTIONS
Efficiently operates the computer systems, telephone systems, and radio equipment in a timely manner while working in a fast-paced, multi-tasking environment.
Efficiently navigates the PEMA approved protocols in a timely manner by correctly determining the caller's situation and its corresponding protocol and then communicating instructions to the caller and dispatching the incident in a fast- paced, multi-tasking environment.
Employee will learn to compose and enter the information from the caller and radio into the correct format for entry in the computer aided dispatch system.
Responsible for entering the caller's information received into the computer aided dispatch system and queuing the "call" to the appropriate 9-1-1 Telecommunicator.
OTHER SPECIFIC TASKS OR DUTIES
Must present a proper appearance in accordance with LCWC Employee Handbook Section 4.4.
Receive and transmit messages through radio, telephone system, and computer that pertain to local, state, and federal public safety agencies.
Verifies and composes computer entries, and hit confirmations in the computer system operated by the Pennsylvania state Police and Federal Bureau of Investigation, as required.
Other duties designated by the 9-1-1 Communications Supervisor(s).
MINIMUM QUALIFICATIONS
High School diploma or equivalent.
KNOWLEDGE, SKILLS AND ABILITIES
Project a positive image by being supportive and cooperative with LCWC Staff, public safety personnel, public officials, news media, and the public at all times.
Must be able to provide your own transportation to meetings, training, appointments and be able to access those locations with reasonable accommodations.
Employee must be able to adapt to an ever-changing, fast-paced, multi-tasking work environment, and must be able to talk out differences and express opinions with co-workers and management staff.
Responsible for learning the operation of the telephone system and ensuring that a call can be properly received, transferred, and traced.
The ability to grasp instructions.
Sound knowledge of emergency service station identifiers, and their locations.
Sound knowledge of geographic locations within the county including fringe areas of bordering counties.
May be required to work outside of normal business hours to attend meetings or in an emergency.
REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES
Must successfully obtain the following certifications and re-certifications as needed; CLEAN, CPR, JNET, PEMA Approved Protocols, NCMEC, FEMA, IS-100, and 700, Basic Telecommunicator.
A person in this position may not have been convicted, plead guilty, or plead no contest to a felony or serious misdemeanor.
Must consent and pass a drug screening.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
An employee in this class must be able to communicate, sit, stand, walk, reach, and twist frequently. Employee must be able to sit for extended periods of time wearing a telephone headset while using computer equipment. Employee will troubleshoot PSAP equipment, as well as other computer and building systems. Therefore, employee must be able to pull, push, kneel, and squat occasionally. Lifting up to 10 pounds will be performed frequently.
ADDITIONAL INFORMATION
The County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits here.
Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability.
Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.