Info Sys Security Engineer - Columbia, United States - Sound Engineering Solutions

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    Job Description

    Job Description

    Total Compensation range of $37,725 - $53,390 per year
    Compensation package includes 100% company Funded BCBS Health, Dental and Vision Insurance Plan. 3 weeks PTO, 11 Government Holidays and more......

    TS/SCI w/ Full Scope Poly Required

    Full Job Description

    Job Title: IT Field Support Specialist

    Locations: Columbia, MD

    The IT Field Support Specialist will provide support our end-user community by providing Tier 2 and Tier 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.

    Responsibilities:

    • Conducts site surveys
    • Assesses and documents current site configuration and user requirements
    • Analyzes existing requirements and prepares specifications for hardware acquisitions
    • Prepares engineering plans and site installation Technical Design Packages
    • Develops hardware installation schedules
    • Prepares drawings documenting configuration changes at each site
    • Prepares site installation and test reports
    • Configures computers, communications devices and peripheral equipment

    Qualifications:

    • TS/SCI Full Scope Poly Clearance is REQUIRED
    • High school/GED and a minimum of five (5) years of experience. Equivalent education and experience: Associate's degree and two (5) years of experience.
    • Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
    • Well-versed in installing windows, software, applications, antivirus and patches.
    • Demonstrated ability to read and understand technical manuals and schematics.
    • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).
    • Able to manage time and priorities effectively.
    • Able to work efficiently with minimal supervision.
    • Proficient in working with end-users remotely.
    • Demonstrated expertise in Microsoft Windows 7 and 10. Familiar with Active Directory security and policies.
    • Excellent analytical and problem solving skills.
    • Outstanding communication skills to relate with team members and support workers.
    • Must be able to drive a company vehicle.
    • Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management.
    Company DescriptionToday's increasingly mobile workforce and global workplace require seamless and secure communications across different time zones, platforms and organizations. SES is an expert at providing complete unified communications (UC) solutions that improve collaboration and productivity as well as streamline and simplify your operations.

    Company Description

    Today's increasingly mobile workforce and global workplace require seamless and secure communications across different time zones, platforms and organizations. SES is an expert at providing complete unified communications (UC) solutions that improve collaboration and productivity as well as streamline and simplify your operations.