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Rothschild

    Customer Service Representative Noon or 3pm start Weston, WI - Rothschild, United States - Sutton Transport

    Sutton Transport
    Sutton Transport Rothschild, United States

    3 weeks ago

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    Description

    **Customer Service Representative Noon or 3pm start Weston, WI**

    ****

    Answering all incoming phone calls.

    Data entry of pickup orders per customer requests

    Answers inquiries by clarifying desired information; researching, locating, and providing information.

    Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

    Updating order detail in dispatching software.

    Providing quality, professional and prompt customer service to all external and internal customers.

    We are recruiting for an experienced, knowledgeable, hard-working and customer-focused individual to join our office team.

    **Work Schedule:**

    Noon start time with occasional 3pm start

    Monday thru Friday

    Salary: $17.50 /hour

    **Representative is responsible for:**

    **Qualifications Are:**

    Minimum one year proven heavy telephone answer and data entry experience in an office setting.

    Must have proven track record of success

    Proficient with basic computer/keyboard skills.

    The ability to multitask

    Extremely detail-oriented

    Strong interpersonal skills

    Good organizational skills

    Self-motivated and able to work with minimal supervision

    Experience with MS Outlook and WORD

    High School Diploma or GED

    **Our Mission**

    Is to be the most efficient and reliable transportation network in the Midwest. Sutton Transport will support our customers pursuit to reach their production and distribution goals while providing the ultimate customer experience. We achieve our mission through trained and empowered employees dedicated to continuous improvement with a customer-first mindset. We measure success by the loyalty of our customers and the partnerships established. Our services are the result of our effort and determination to exceed our customers needs and expectations.

    **Core Values EPICC**

    E*mployee Focused* Success is a team effort. Our culture of teamwork allows us to work together and with our customers to deliver better solutions and collectively accomplish our goals.

    P*rofessional* Ethics, respect, standards and image are the cornerstone of our company.

    I*ntegrity* We insist on acting with honesty and honor without compromising the truth

    C*ustomer Driven* We are committed to providing the highest quality service to exceed our customers expectations.

    C*ontinuous Improvement* We have a relentless pursuit of excellence.


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