Senior Strategic Operations Associate, for Business - New York, United States - Uber

    Uber background
    Paid Work
    Description

    About the Role

    We're looking for a Sr. Strategic Operations Associate to help us scale Uber for Business, one of the most exciting and fastest growing business units at Uber

    In this role, you will own and execute global projects and initiatives that will drive profitable incremental growth for U4B by partnering with cross-functional counterparts to deliver elevated experiences to corporate customers and their employees.

    This is a hybrid role - the team collaborates in-person out of our incredible office in New York City or San Francisco 3 days/week. We encourage our employees to work from our office on additional days if they desire to do so.

    About the Team

    Uber for Business brings the power of Uber to organizations, their employees and customers. While we already serve 170k global organizations, including 70% of the Fortune 500, we are continuing to invest to win the business segment, with ambitious plans to grow our Gross Bookings.

    Our core offerings include rides, meals and delivery solutions. Whether we're feeding employees working in a hybrid office environment or facilitating ground transportation when employees travel for business, there are numerous opportunities to help our clients support their employees, customers and overall business objectives.

    Day to Day

    • Program manage the execution of strategic initiatives in partnership with cross-functional partners (Product, Sales, Marketing, Support, Sales operations, etc.)
    • Become an expert on an Uber for Business product area, such business travel programs. Leverage that expertise to support sales and technical teams in their work
    • Use your analytical skills to drive strategy and business insights by building and maintain reporting to track progress across a variety of top line and operational metrics. You will also communicate findings and insights to diverse audiences including leadership in Monthly Business Reviews or other forums
    • Partner with Product and Product Ops to build the product roadmap and launch new products, share insights on customer needs based on research and client feedback, design and operationalize new corporate solutions, e.g., business-specific ride types, and support (or in some cases, lead) new product feature and/or geography launches
    • Support the build of go-to-market strategy a product area, and provide materials and tracking to support sales execution
    • Understand key use cases, identify target clients, develop global and regional sales playbooks, and track use case adoption
    • Partner with marketing to improve or build out new sales collateral

    Basic Qualifications

    • 4+ years of proven experience in project/program management, operations, analytics or related field
    • Excellent presentation skills, experience managing meetings and leading presentations with business leaders
    • Proven analytical skills, experience using data to drive business decisions
    • Experienced SQL user or similar query language
    • Bachelor's degree

    Preferred Qualifications

    • Strong business acumen, with experience evaluating a line of business and understanding how to drive growth
    • Strong organization and project management skills, including ability to prioritize and lead multiple projects and processes simultaneously
    • Comfort addressing ambiguity, for example, shifting priorities or unfamiliar problems
    • An ability to identify new sales use cases, playbook findings, and share out with regional teams to gain adoption and accelerate growth
    • B2B Experience is an asset, but not required

    For New York, NY-based roles: The base salary range for this role is USD$124,000 per year - USD$137,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$124,000 per year - USD$137,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link

    Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form-