- Run reports, navigate, and update loads through the internal Transportation Management System (Mcleod).
- Communicate with others verbally and via phone calls, emails, and notations.
- Proactively communicate and report when issues arise by gathering information and provide insight on what the solution should be to the Account Manager.
- Understand the basics of market trends.
- Gather and input pertinent information into the TMS regarding billing, images, receipts, BOLs, and PODs when needed.
- Vet inbound and outbound calls.
- Properly ensure the accuracy of all information regarding carriers, loads, rate confirmations, load requirements, and calculations of timing for appointments.
- Build reliable carrier relationships and create a preferred carrier network through external websites.
- Provide carrier onboarding packets.
- Schedule and reschedule appointments.
- Manage shipments via tracking, check calls, and updated contact information.
- Assign carriers to available freight and build relationships.
- Keep an updated document of requirements needed for each customer you work with.
- Abide by the company policies and procedures.
- Other duties as assigned.
- High school diploma or equivalent required
- Customer service or inbound/outbound call center experience preferred
Logistics Coordinator - Orrville, United States - Vantage Logistics
1 month ago
Description
Vantage Logistics is seeking enthusiastic Logistics Coordinators for a full-time position in a growing company. Interested applicants should respond to this Indeed listing with a resume.
No experience is necessary, this is a great opportunity for first time experience in the logistics and transportation industry. Currently only considering Ohio residents.
A Logistic Coordinator manages all carrier relationships, identifies market trends, manages shipments, and leads internal communication of loads. Logistics Coordinators are also expected to hold thorough knowledge of third-party logistic companies, represent the companys brand, and consistently provide exceptional communication.
Responsibilities
Qualifications:
The Logistics Coordinator role is a full-time position, 100% on-site work required. Applicants must be able and willing to commute to Orrville, OH.