Housekeeping Houseperson - Miami Beach, United States - Loews Hotels

Loews Hotels Miami Beach, United States

1 week ago

Full time

Description

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

To clean all public guest room areas of the hotel as assigned. To promote good public relations.

Essential Functions and Responsibilities

Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards
Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.
Follow and adhere to all policies and procedures as set forth by the Housekeeping Department
Follows proper etiquette when communicating over the radio
Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio
Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts
Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways
Handle guests with excellent guest relations skills
Clean back-of-the-house windows as needed
Vacuum guest hallways daily
Use proper chemicals when cleaning as described by the department's procedures
Attend all departmental meetings as scheduled
Perform all duties in a timely and efficient manner
Maintain linen closets clean, stock and organize
Bring trash to compactor at the end of the day
Responsible for washing guest room glassware and delivered to linen closets
Responsible for bringing dirty glassware to housekeeping at the end of the shift
Perform all other duties as directed by management that are consistent with the policies and procedures of the company
Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
Is polite, friendly, and helpful to the guests, management, and fellow team members
Attends all appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment, and work area
Executes emergency procedures in accordance with hotel standards
Complies with safety regulations and procedures
Complies with hotel policies and rules
Recycles whenever possible
Remains current with hotel information and changes

Supportive Functions and Responsibilities

Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Complies with hotel uniform and grooming standards

Qualifications

Previous experience an asset
Able to work as part of a dynamic quality-driven team
Basic English language skills
Requires extensive standing, walking, lifting and bending
Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift
Able to work a flexible schedule, including weekends and holidays
Must be customer-service orientated and have excellent hospitality skills

Physical Demands

It is required by this position that one will be:

On their feet over 2/3 of the time
Walking over 2/3 of the time
Using hands to handle, feel or point over 2/3 of the time
Stooping, kneeling, crouching, crawling 1/3 of the time
Using their listening and communication skills 2/3 of the time.
Able to push, pull, and carry 150 lbs

There are special vision requirements that we ask for and they are:

Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

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